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<p class=MsoNormal>Not having much luck thus far… Can anyone explain why
none of the TNEF decoders seem to be able to decode the ticket replies? What
is different about the reply than the original email?<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>FYI –<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoListParagraph style='text-indent:-.25in;mso-list:l0 level1 lfo1'><![if !supportLists]><span
style='mso-list:Ignore'>1.)<span style='font:7.0pt "Times New Roman"'>
</span></span><![endif]>Initial Ticket creation attachments come through - no
problem<o:p></o:p></p>
<p class=MsoListParagraph style='text-indent:-.25in;mso-list:l0 level1 lfo1'><![if !supportLists]><span
style='mso-list:Ignore'>2.)<span style='font:7.0pt "Times New Roman"'>
</span></span><![endif]>Emailing with the Ticket Subject line and attachment –
no problem<o:p></o:p></p>
<p class=MsoListParagraph style='text-indent:-.25in;mso-list:l0 level1 lfo1'><![if !supportLists]><span
style='mso-list:Ignore'>3.)<span style='font:7.0pt "Times New Roman"'>
</span></span><![endif]>Replying to ticket result with an attachment results in
winmail.dat – problem<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>Disabling TNEF in Exchange is not an option since several of
the mail servers are outside of our control<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>TIA,<o:p></o:p></p>
<p class=MsoNormal>Steve<o:p></o:p></p>
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