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<p class="MsoNormal"><span style="color:#1F497D">Evening all,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Well, answered part of my own question, as I’ve found where it’s coming from.
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">It’s in the Attributes table. Update the value there, and it shows up right.
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">+----+----------+-------------+------------------+-------------+----------------------+----------+---------+---------------------+---------------+---------------------+<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">| id | Name | Description | Content | ContentType | ObjectType | ObjectId | Creator | Created | LastUpdatedBy | LastUpdated |<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">+----+----------+-------------+------------------+-------------+----------------------+----------+---------+---------------------+---------------+---------------------+<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">| 5 | Category | 0 | Desktop Support1 | | RT::CustomFieldValue | 1 | 12 | 2007-02-13 11:15:22 | 12 | 2007-02-13 11:18:51 |<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">+----+----------+-------------+------------------+-------------+----------------------+----------+---------+---------------------+---------------+---------------------+<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Anyone have an idea about what I can do about it? The ObjectId doesn’t match the ID of the custom field (That’s 5.)
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Using RT 3.8.8, (upgraded most recently from 3.8.2)<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Steve Anderson<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span lang="EN-US" style="font-size:10.0pt;font-family:"Tahoma","sans-serif";mso-fareast-language:EN-GB">From:</span></b><span lang="EN-US" style="font-size:10.0pt;font-family:"Tahoma","sans-serif";mso-fareast-language:EN-GB"> rt-users-bounces@lists.bestpractical.com
[mailto:rt-users-bounces@lists.bestpractical.com] <b>On Behalf Of </b>Steve Anderson<br>
<b>Sent:</b> 08 June 2010 6:39 PM<br>
<b>To:</b> rt-users@lists.bestpractical.com<br>
<b>Subject:</b> [rt-users] Odd custom fields category from field source<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">I’ve just been working with RT::CustomFieldValues::External, and having created one that pulls in a list from another database, I’m seeing it using what appears to be the name of one of our groups as a category heading. (Though when I change
the name of the group, it’s not changing. So I may well be wrong)<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">I then tried the simple example in the docs (with no modification) and it’s doing exactly the same thing.
<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">This is when it’s set up as a ‘select one value’ custom field.
<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Anyone seen anything similar with this?<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="mso-fareast-language:EN-GB">Steve Anderson<o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman","serif";mso-fareast-language:EN-GB"><o:p> </o:p></span></p>
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