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Hi Kevin,<br>
<br>
Thanks for your reply. <br>
<br>
I have able to add the date column in RT Self Service by adding
"Created" parameter in the file in <br>
"/opt/rt3/share/html/SelfService/Elements/MyRequest".<br>
<br>
/Sumon<br>
<br>
On 6/9/2010 2:20 AM, Kevin Falcone wrote:
<blockquote cite="mid:20100609002014.GC595@jibsheet.com" type="cite">
<pre wrap="">On Wed, Jun 09, 2010 at 12:31:06AM +0200, Saiful Islam Sumon wrote:
</pre>
<blockquote type="cite">
<pre wrap="">Can anyone tell me how to change the default web interface for the
Unprivileged users (RT Self Service) in RT. I would like to add the
Date column in RT Self Service / Open tickets and Close tickets
pages.
</pre>
</blockquote>
<pre wrap="">
Assuming you're running 3.8.7 or higher, open RT_Config.pm and search
for SelfService to find the appropriate config option
-kevin
</pre>
<pre wrap="">
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Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
Buy a copy at <a class="moz-txt-link-freetext" href="http://rtbook.bestpractical.com">http://rtbook.bestpractical.com</a></pre>
</blockquote>
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