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<p class=MsoNormal>I didn’t see it come through so I am going to email it
out again in case it might help someone else…<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>This
was my original problem:<o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;
margin-left:.5in'>I am trying to figure out how to get RT-mailgate to parse
winamil.dat files that are attached to ticket replies.<o:p></o:p></p>
<p style='margin-left:.5in'>1.)<span style='font-size:7.0pt'>
</span>If a user opens a ticket with an attachment - no problem<o:p></o:p></p>
<p style='margin-left:.5in'>2.)<span style='font-size:7.0pt'>
</span>If a user creates a new email using the subject line included in the
original ticket with an attachment – no problem<o:p></o:p></p>
<p style='margin-left:.5in'>3.)<span style='font-size:7.0pt'>
</span>If a user click on reply to the ticket and adds an attachment then I get
winmail.dat attachment – problem<o:p></o:p></p>
<p class=MsoNormal>Solution:<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>rt:
"|/usr/bin/tnef|/usr/bin/tnef|/etc/smrsh/rt-mailgate --queue 'Rt' --action
correspond --url <a href="http://rt.domain.com/">http://rt.domain.com/</a>"<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>Basically just run it through tnef parser twice to get
through all the headers so that it would parse the replies, not very elegant
but it works…<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>Steve<o:p></o:p></p>
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