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Hi All,<br>
<br>
I tried the new version 3.8.8 and "make testdeps" was complaining about
GNUPG, but its installed and i tried removing and installing again but
no luck <br>
<br>
[root@mgmt rt-3.8.8]# rpm -aq | grep GnuPG<br>
perl-GnuPG-Interface-0.42-1.el5.rf<br>
<br>
Interestingly then i updated the CPAN, reloaded it and now "make
testdeps" has no GnuPG errors. However the current installation of
3.8.7 is still giving white page. <br>
<br>
Is there a way to increase the DEBUG level of RT to see whats going on
in the logs ?<br>
<br>
I am now now trying to upgrade to 3.8.8.<br>
<br>
-Azher<br>
<br>
<br>
Robert Grasso wrote:
<blockquote
cite="mid:!&!AAAAAAAAAAAYAAAAAAAAADrjjEUbItYRuZsAgMh6ZTLCgAAAEAAAADGEo2ynUlhEsOYFxEVsD0oBAAAAAA==@cedrat.com"
type="cite">
<pre wrap="">Hello,
If you suspect a perl package issue, you may monitor the "make testdeps" output ? And fix the flaws if you see any ?
Regards
---
Robert GRASSO – System engineer
CEDRAT S.A.
15 Chemin de Malacher - Inovallée - 38246 MEYLAN cedex - FRANCE
Phone: +33 (0)4 76 90 50 45 - Fax: +33 (0)4 56 38 08 30
<a class="moz-txt-link-freetext" href="mailto:robert.grasso@cedrat.com">mailto:robert.grasso@cedrat.com</a> - <a class="moz-txt-link-freetext" href="http://www.cedrat.com">http://www.cedrat.com</a>
</pre>
<blockquote type="cite">
<pre wrap="">-----Message d'origine-----
De : <a class="moz-txt-link-abbreviated" href="mailto:rt-users-bounces@lists.bestpractical.com">rt-users-bounces@lists.bestpractical.com</a>
[<a class="moz-txt-link-freetext" href="mailto:rt-users-bounces@lists.bestpractical.com">mailto:rt-users-bounces@lists.bestpractical.com</a>] De la part
de Azher Mughal
Envoyé : 15 juin 2010 03:40
À : <a class="moz-txt-link-abbreviated" href="mailto:RT-Users@lists.bestpractical.com">RT-Users@lists.bestpractical.com</a>
Objet : [rt-users] Rt 3.8.7 ... main page is blank
Hi,
I am using RT 3.8.7 on Centos 5.5. Suddenly it has started
showing blank
white html page. Nothing appears in the apache error log.
While access
log shows a client is connected.
I think some perl package has broken it. From where i can start
debugging ? Here is my apache config:
<VirtualHost *:443>
...
DocumentRoot /opt/rt3/share/html
PerlModule Apache2::RequestRec Apache2::compat
PerlModule Apache::DBI
PerlRequire /opt/rt3/bin/webmux.pl
RewriteEngine on
Alias / "/opt/rt3/share/html"
RewriteRule ^/$ /
RewriteRule ^/(.*)$ /opt/rt3/share/html/$1
RewriteCond %{REQUEST_FILENAME} -d
RewriteRule ^(/opt/rt3/share/html.*)/$ $1/index.html
<Location />
SetHandler perl-script
PerlHandler RT::Mason
</Location>
DocumentRoot /opt/rt3/share/html
AddDefaultCharset UTF-8
PerlRequire /opt/rt3/bin/webmux.pl
<Directory /opt/rt3/share/html>
SetHandler perl-script
PerlHandler RT::Mason
#PerlResponseHandler RT::Mason
</Directory>
# Only for rt-mailgate to submit mail replies without any auth
<LocationMatch "/NoAuth">
Satisfy Any
Allow from all
</LocationMatch>
<Directory /opt/rt3/share/html/NoAuth/images>
SetHandler default-handler
</Directory>
ErrorLog /var/log/httpd/rt-error.log
CustomLog /var/log/httpd/rt-access.log combined
</VirtualHost>
Thanks
-Azher
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</pre>
</blockquote>
<pre wrap=""><!---->
Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
Buy a copy at <a class="moz-txt-link-freetext" href="http://rtbook.bestpractical.com">http://rtbook.bestpractical.com</a>
</pre>
</blockquote>
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