Hmm, ok, have you checked, that it is really installed under /opt/rt3 ?<br><br><div class="gmail_quote">2010/6/21 Alan Yuen <span dir="ltr"><<a href="mailto:alan@securematics.com">alan@securematics.com</a>></span><br>
<blockquote class="gmail_quote" style="margin: 0pt 0pt 0pt 0.8ex; border-left: 1px solid rgb(204, 204, 204); padding-left: 1ex;">Hi,<br>
<br>
There is a /var/cache/rt3/mason_data/obj directory, and there is nothing in<br>
it, and I have also restarted the httpd service, and it is still the same.<br>
<br>
Yes, I think it is placed in /opt/rt3 with Yum, it does have etc/ lib/ po/<br>
sbin/ and share/ subdirectories in it.<br>
<br>
Any suggestion/help is greatly appreciated.<br>
<br>
Rgds,<br>
Alan<br>
<br>
<br>
________________________________________<br>
From: Torsten Brumm [mailto:<a href="mailto:torsten.brumm@googlemail.com">torsten.brumm@googlemail.com</a>]<br>
Sent: Saturday, June 19, 2010 2:28 PM<br>
To: Alan Yuen<br>
Cc: <a href="mailto:rt-users@lists.bestpractical.com">rt-users@lists.bestpractical.com</a><br>
Subject: Re: [rt-users] Trying to get AssetTracker1.2.4b1 to work with<br>
RT3.8.7<br>
<div><div></div><div class="h5"><br>
OK, have you tried to clean the mason cache and restart apache?<br>
<br>
Another point: i'm not sure where RT is installed via yum, is it placed in<br>
/opt/rt3 ?? or somewhere else?<br>
<br>
Torsten<br>
2010/6/18 Alan Yuen <<a href="mailto:alan@securematics.com">alan@securematics.com</a>><br>
Hi,<br>
<br>
I am a newbie to RT, so any help is appreciated.<br>
I installed RT the lazy way, running Fedora 13, I just "yum install" RT, RT<br>
is up and working in no time.<br>
<br>
Then I did "svn checkout<br>
<a href="http://ass-tracker-4rt.googlecode.com/svn/at/tags/1.2.4b1" target="_blank">http://ass-tracker-4rt.googlecode.com/svn/at/tags/1.2.4b1</a>", got the beta<br>
source to AT, followed all the steps in README.<br>
<br>
Everything seems to be ok, rebooted Fedora 13, however I don't see anything<br>
change in RT (ie didn't add "Asset" under "Tools"). Am I missing something?<br>
<br>
Here is what happened in make install:<br>
<br>
[root@localhost 1.2.4b1]# make install<br>
mkdir -p //opt/rt3/etc/AssetTracker/<br>
cp etc/AssetTracker/AT_Config.pm //opt/rt3/etc/AssetTracker/AT_Config.pm<br>
[ -f //opt/rt3/etc/AssetTracker/AT_SiteConfig.pm ] || cp<br>
etc/AssetTracker/AT_SiteConfig.pm<br>
//opt/rt3/etc/AssetTracker/AT_SiteConfig.pm<br>
chgrp rt //opt/rt3/etc/AssetTracker/AT_Config.pm<br>
chown root //opt/rt3/etc/AssetTracker/AT_Config.pm<br>
chgrp rt //opt/rt3/etc/AssetTracker/AT_SiteConfig.pm<br>
chown root //opt/rt3/etc/AssetTracker/AT_SiteConfig.pm<br>
Installed configuration. about to install at in<br>
for dir in `cd ./lib/ && find . -type d -print`; do \<br>
/bin/sh ./install-sh -c -d -m 0755 /opt/rt3/lib/$dir ; \<br>
done<br>
for f in `cd ./lib/ && find . -type f -name \*.pm -print`; do \<br>
/bin/sh ./install-sh -c -m 0644 lib/$f /opt/rt3/lib/$f ; \<br>
done<br>
for dir in `cd ./html/ && find . -type d -print`; do \<br>
/bin/sh ./install-sh -c -d -m 0755 /opt/rt3/share/html/$dir ; \<br>
done<br>
for f in `cd ./html/ && find . -type f -print`; do \<br>
/bin/sh ./install-sh -c -m 0644 html/$f<br>
/opt/rt3/share/html/$f ; \<br>
done<br>
for dir in `cd ./po/ && find . -type d -print`; do \<br>
/bin/sh ./install-sh -c -d -m 0755 /opt/rt3/po/$dir ; \<br>
done<br>
for f in `cd ./po/ && find . -type f -print`; do \<br>
/bin/sh ./install-sh -c -m 0644 po/$f /opt/rt3/po/$f ; \<br>
done<br>
mkdir -p -m 0755 /opt/rt3/sbin/;<br>
for dir in `cd ./sbin/ && find . -type d -print`; do \<br>
/bin/sh ./install-sh -c -d -m 0755 /opt/rt3/sbin//$dir ; \<br>
done<br>
for f in `cd ./sbin/ && find . -type f -print`; do \<br>
/bin/sh ./install-sh -c -m 0644 sbin/$f /opt/rt3/sbin//$f ; \<br>
done<br>
mkdir -p //opt/rt3/etc/AssetTracker/<br>
cp -rp \<br>
etc/AssetTracker/acl.* \<br>
etc/AssetTracker/initialdata \<br>
etc/AssetTracker/schema.* \<br>
etc/AssetTracker/drop_* \<br>
etc/AssetTracker/upgrade \<br>
//opt/rt3/etc/AssetTracker/<br>
# Make the libraries readable<br>
#chmod 0755 /<br>
chown -R root //opt/rt3/lib<br>
chgrp -R bin //opt/rt3/lib<br>
chmod -R u+rwX,go-w,go+rX //opt/rt3/lib<br>
chmod 0755 //opt/rt3/etc/AssetTracker/<br>
chmod 0500 //opt/rt3/etc/AssetTracker//*<br>
#TODO: the config file should probably be able to have its<br>
# owner set separately from the binaries.<br>
chown -R root //opt/rt3/etc/AssetTracker/<br>
chgrp -R rt //opt/rt3/etc/AssetTracker/<br>
chmod 0554 //opt/rt3/etc/AssetTracker/AT_Config.pm<br>
chmod 0554 //opt/rt3/etc/AssetTracker/AT_SiteConfig.pm<br>
# Make the web ui readable by all.<br>
chmod -R u+rwX,go-w,go+rX //opt/rt3/share/html<br>
chown -R root //opt/rt3/share/html<br>
chgrp -R bin //opt/rt3/share/html<br>
make dropdb.`/usr/bin/perl -I/opt/rt3/lib -I/opt/rt3/lib -e'use RT;<br>
RT::LoadConfig(); print ${$RT::{$ARGV[0]}};' DatabaseType`<br>
make[1]: Entering directory `/root/1.2.4b1'<br>
mysql `/usr/bin/perl -I/opt/rt3/lib -I/opt/rt3/lib -e'use RT;<br>
RT::LoadConfig(); print ${$RT::{$ARGV[0]}};' DatabaseName` -u root -p <<br>
etc/AssetTracker/drop_schema.mysql<br>
Enter password:<br>
make[1]: Leaving directory `/root/1.2.4b1'<br>
/usr/bin/perl /opt/rt3/sbin//at-setup-database --action init --datadir<br>
./etc/AssetTracker/ --dba root --prompt-for-dba-password<br>
Name "RT::DatabaseHost" used only once: possible typo at<br>
/opt/rt3/sbin//at-setup-database line 221.<br>
In order to create or update your RT database,this script needs to connect<br>
to your mysql instance on localhost as root.<br>
Please specify that user's database password below. If the user has no<br>
database<br>
password, just press return.<br>
<br>
Password:<br>
Now populating AssetTracker database schema.<br>
Creating database schema.<br>
Done setting up database schema.<br>
Now inserting AssetTracker database ACLs<br>
Done setting up database ACLs.<br>
Now inserting AssetTracker data<br>
Creating Superuser ACL...done.<br>
Creating groups...141.142.done.<br>
Creating types...1.done.<br>
Creating ACL...That principal already has that right.done.<br>
Done setting up database content.<br>
[root@localhost 1.2.4b1]#<br>
<br>
<br>
Thanks.<br>
<br>
Rgds,<br>
Alan<br>
<br>
<br>
<br>
<br>
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<br>
<br>
<br>
--<br>
MFG<br>
<br>
Torsten Brumm<br>
<br>
<a href="http://www.brumm.me" target="_blank">http://www.brumm.me</a><br>
<a href="http://www.elektrofeld.de" target="_blank">http://www.elektrofeld.de</a><br>
<br>
</div></div></blockquote></div><br><br clear="all"><br>-- <br>MFG<br><br>Torsten Brumm<br><br><a href="http://www.brumm.me">http://www.brumm.me</a><br><a href="http://www.elektrofeld.de">http://www.elektrofeld.de</a><br>