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<p class=MsoNormal>I have a new queue that I am setting up, and all of the
users are currently setup for AdminCC.<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>They get a copy of the original email (New ticket created),
but when one of them goes in and “Takes” a ticket, how can I set it so no one
else gets a copy of the emails anymore, just the requestor and taker.<o:p></o:p></p>
<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'>I see that you can set
permissions on owner, which is great. But what do I set for Watcher so they
get an email notification of a new ticket?<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal>I’ve looked around, what am I missing?<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:black'>----------------------------------------------------------------<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:black'>Mark Jenks</span><o:p></o:p></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Network
Administrator</span><o:p></o:p></p>
<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>iod
incorporated</span></b><o:p></o:p></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'><a
href="mailto:mark.jenks@iodincorporated.com">mark.jenks@iodincorporated.com</a><o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>920-406-3702<o:p></o:p></span></p>
<p class=MsoNormal><o:p> </o:p></p>
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