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Peter,<br><br>Look into:<br>Set($WebExternalAuto,1);<br>Set($AutoCreate,{Privileged=>0});<br><br>It's one or both that you need. These are my settings and my users are auto created for me.<br><br><br><div id="editor_signature">Kevin W. Gagel<br>Network Administrator<br>College of New Caledonia<br>My Blog:<br>http://mail.cnc.bc.ca/blogs/gagel<br>My Shared Files:<br>http://mail.cnc.bc.ca/users/gagel<br></div><br><br>On Monday 28/06/2010 at 2:24 pm, Peter Andersen wrote: <blockquote type="cite"> I currently have RT 3.8.6 working with RT::Authen::ExternalAuth to the point where it allows me to authenticate and access the Self Service page but I am stuck getting with all users being unprivileged. Users I create inside RT can be privileged but none of the external users are privileged nor can I add them to groups.<br><br> I see references to autocreate users but am unable to get any creation to happen with ExternalAuth. Do I need to use RT::Extension::LDAPImport to create user accounts before I can move forward? What options do I need to look into for auto creating users? Can I set all my external users to privileged (not the best idea)?<br><br> RT is running on Gentoo Linux with Apache2/fast_cgi, perl 5.10.1 threaded, RT::Authen::ExternalAuth 0.08 and connects to a Win2003 AD. I am not attached to 3.8.6 so replacing with 3.8.8 is an option.<br><br></blockquote><br>
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<p>The College of New Caledonia<br>
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