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<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>I currently have it set up where I have a ticket custom field set up
with all the assets in AT. When creating a ticket it makes the link to the
asset based on the custom field.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>I want to set it up now where when a user picks the asset in the CF for
the ticket, a number of custom fields in the ticket will be populated based on
the custom field values from the asset. This way I can query a ticket using any
spec from the asset<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>I think I can write the scrip but I can't figure out how to extract the
custom field value for a given field on given asset. I can't seem to find
the sub routine in any of the RTx lib files.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>Any suggestions?</span></font><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'><o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>Adam</span></font><font size=1 face=Verdana><span style='font-size:
7.5pt;font-family:Verdana'><o:p></o:p></span></font></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
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