Horst,<br><br>Depending on how much SQL you want to see, you can see most of the select and display SQL when you click "Advanced" at the top.<br><br>Kenn<br><br><div class="gmail_quote">On Tue, Jul 6, 2010 at 6:21 AM, Horst Kriegers <span dir="ltr"><<a href="mailto:Horst.Kriegers@loro.ch">Horst.Kriegers@loro.ch</a>></span> wrote:<br>
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<div>Hi Kenn,</div>
<div>thanks for your answer.</div>
<div> </div>
<div>How can I see the QueryBuilder's executed query ?<br></div>
<div> </div>
<div>Regards,</div>
<div>Horst</div>
<div> </div>
<div><br>>>> Le Mardi, 6. Juillet 2010 à 14:57, Kenneth Marshall <<a href="mailto:ktm@rice.edu" target="_blank">ktm@rice.edu</a>> a écrit :<br></div>
<div style="border-left: 1px solid rgb(5, 5, 5); background-color: rgb(243, 243, 243); margin: 0px 0px 0px 15px; padding-left: 7px;">Hi Horst,<br><br>Is the query hitting the DB the same with the CLI versus<br>QueryBuilder? Maybe you are hitting a resource limit when<br>
the request goes through the web server. Try checking the<br>system and web server logs to see if there is any more<br>information. If it is not generating the same query, then<br>that will give you a place to look for a problem. Good<br>
luck. At least, there is a good consulting group available<br>should you need some expert assistance.<br><br>Regards,<br>Ken<br><br>On Mon, Jul 05, 2010 at 11:20:42AM +0200, Horst Kriegers wrote:<br>> I've tried in CLI mode and have no problem.<br>
> The execution of request is quick.<br>> <br>> Horst<br>> <br>> >>> Le Lundi, 5. Juillet 2010 ?? 08:58, "Horst Kriegers"<br>> <<a href="mailto:Horst.Kriegers@loro.ch" target="_blank">Horst.Kriegers@loro.ch</a>> a ??crit :<br>
> Hi and tanks Kenn for your answer.<br>> <br>> <br>> RT_Config : Identical (not modified)<br>> <br>> RT_SiteConfig - Differences are minimal : <br>> - $rtname<br>> - $DatabasePort<br>> - $DatabaseUser<br>
> - $DatabaseName<br>> - $ParseNewMessageForTicketCcs<br>> - $LogToFileNamed<br>> - $WebPort<br>> <br>> And log files contains nothings special<br>> <br>> <br>> This behavior seem to appear by inserting Custom Fields in the query.<br>
> <br>> <br>> <br>> Any idea where can I investigate to resolve this problem ?<br>> <br>> <br>> Horst<br>> <br>> >>> Le Mercredi, 30. Juin 2010 ?? 16:53, Kenneth Crocker<br>> <<a href="mailto:kfcrocker@lbl.gov" target="_blank">kfcrocker@lbl.gov</a>> a ??crit :<br>
> Horst,<br>> <br>> What are the differences in you RT_Config and RT_SiteConfig.pm files?<br>> <br>> Kenn<br>> LBNL<br>> <br>> On Wed, Jun 30, 2010 at 7:32 AM, Horst Kriegers<br>> <<a href="mailto:Horst.Kriegers@loro.ch" target="_blank">Horst.Kriegers@loro.ch</a>> wrote:<br>
> <br>> <br>> Hi,<br>> Suze Linux 2.6.16<br>> RT 3.6.6<br>> Apache 2.2.6<br>> MySQL 5.1.45<br>> We have 2 instances of RT:<br>> - DEV for development<br>> - PRD for production<br>> A query created in RT's Query Builder on the DEV environment works<br>
> fine.<br>> By creating the same query on the PRD environment froze until timeout<br>> appear.<br>> I've tried to connect the RT DEV to MySQL PRD, all works fine.<br>> I've tried to connect the RT PRD to MySQL DEV, it froze.<br>
> I've tried to compare the both RT's directory content, all seems to be<br>> identical.<br>> How can I solve this probl??m ?<br>> Many thanks in advance.<br>> Horst<br>> <br>> <br>> _______________________________________________________________________<br>
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