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cd into:<br><span style="font-size: 10pt; font-family: Arial,sans-serif; color: black;"><span class="apple-style-span">/root/.cpan/build/XML-Parser-2.36-ak0ybX</span></span><br><br>I've found that I can trace problem's a little better by trying to do it manually.<br>Try running make from there and see if you get anything more meaning full in terms of error messages. <br>If make works then try "make test". That may or may not work. If does and says something to the effect that is was successful then run "make install".<br><br>Beyond that I don't think I help you much more. At least not unless there are more meaning full error messages at that level.<br><br><br><div id="editor_signature">Kevin W. Gagel<br>Network Administrator<br>College of New Caledonia<br>My Blog:<br>http://mail.cnc.bc.ca/blogs/gagel<br>My Shared Files:<br>http://mail.cnc.bc.ca/users/gagel<br></div><br><br><blockquote type="cite">--- Original message --- <br><b>Subject:</b> RE: [rt-users] Redhat Enterprise 5.5 install errors <br><b>From:</b> "Lee, Jeffrey" <jeffrey_lee@harvard.edu> <br><b>To:</b> Kevin Gagel <gagel@cnc.bc.ca> <br><b>Cc:</b> RT Users <RT-Users@lists.bestpractical.com> <br><b>Date:</b> Friday, 09/07/2010 1:14 PM<br><br><!--[if !mso]>
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</o:shapelayout></xml><![endif]--><div><div class="Section1"><p class="MsoNormal"><span style="font-size: 11pt; font-family: Calibri,sans-serif; color: rgb(31, 73, 125);">This is the error I’m getting from testdependencies:<o:p></o:p></span></p><p class="MsoNormal"><span style="font-size: 11pt; font-family: Calibri,sans-serif; color: rgb(31, 73, 125);"><o:p> </o:p></span></p><p class="MsoNormal"><span class="apple-style-span"><span style="font-size: 10pt; font-family: Arial,sans-serif; color: black;">XML::RSS ...MISSING</span></span><span style="font-size: 10pt; font-family: Arial,sans-serif; color: black;"><br><span class="apple-style-span"> Can't locate XML/Parser.pm in @INC (@INC contains: /usr/lib/perl5/site_perl/5.8.8/i386-linux-thread-multi /usr/lib/perl5/site_perl/5.8.8 /usr/lib/perl5/site_perl /usr/lib/perl5/vendor_perl/5.8.8/i386-linux-thread-multi /usr/lib/perl5/vendor_perl/5.8.8 /usr/lib/perl5/vendor_perl /usr/lib/perl5/5.8.8/i386-linux-thread-multi /usr/lib/perl5/5.8.8 /usr/local/rt3.8.8) at /usr/lib/perl5/site_perl/5.8.8/XML/RSS.pm line 7.<o:p></o:p></span></span></p><p class="MsoNormal"><span class="apple-style-span"><span style="font-size: 10pt; font-family: Arial,sans-serif; color: black;"><o:p> </o:p></span></span></p><p class="MsoNormal"><span class="apple-style-span"><span style="font-size: 10pt; font-family: Arial,sans-serif; color: black;">And here is s snippet of the error I get from CPAN when I try to install XML::Parser<o:p></o:p></span></span></p><p class="MsoNormal"><span style="font-size: 11pt; font-family: Calibri,sans-serif; color: rgb(31, 73, 125);"><o:p> </o:p></span></p><p class="MsoNormal"><span class="apple-style-span"><span style="font-size: 10pt; font-family: Arial,sans-serif; color: black;">Expat.c:2917: warning: ISO C90 forbids mixed declarations and code</span></span><span style="font-size: 10pt; font-family: Arial,sans-serif; color: black;"><br><span class="apple-style-span">Expat.xs:2194: error: ‘parser’ undeclared (first use in this function)</span><br><span class="apple-style-span">Expat.xs:2205: warning: unused variable ‘pret’</span><br><span class="apple-style-span">Expat.xs:2194: warning: unused variable ‘cbv’</span><br><span class="apple-style-span">Expat.xs:2192: warning: unused variable ‘type’</span><br><span class="apple-style-span">make[1]: *** [Expat.o] Error 1</span><br><span class="apple-style-span">make[1]: Leaving directory `/root/.cpan/build/XML-Parser-2.36-ak0ybX/Expat'</span><br><span class="apple-style-span">make: *** [subdirs] Error 2</span><br><span class="apple-style-span"> MSERGEANT/XML-Parser-2.36.tar.gz</span><br><span class="apple-style-span"> /usr/bin/make -- NOT OK</span><br><span class="apple-style-span">Running make test</span><br><span class="apple-style-span"> Can't test without successful make</span><br><span class="apple-style-span">Running make install</span><br><span class="apple-style-span"> Make had returned bad status, install seems impossible</span><br><span class="apple-style-span">Failed during this command:</span><br><span class="apple-style-span"> MSERGEANT/XML-Parser-2.36.tar.gz : make NO<o:p></o:p></span></span></p><p class="MsoNormal"><span class="apple-style-span"><span style="font-size: 10pt; font-family: Arial,sans-serif; color: black;"><o:p> </o:p></span></span></p><p class="MsoNormal"><span class="apple-style-span"><span style="font-size: 10pt; font-family: Arial,sans-serif; color: black;">I’m not sure what more I can do.<o:p></o:p></span></span></p><p class="MsoNormal"><span class="apple-style-span"><span style="font-size: 10pt; font-family: Arial,sans-serif; color: black;"><o:p> </o:p></span></span></p><p class="MsoNormal"><span class="apple-style-span"><span style="font-size: 10pt; font-family: Arial,sans-serif; color: black;">-Jeff</span></span><span style="font-size: 11pt; font-family: Calibri,sans-serif; color: rgb(31, 73, 125);"><o:p></o:p></span></p><div><div style="border-right: medium none; border-width: 1pt medium medium; border-style: solid none none; border-color: rgb(181, 196, 223) -moz-use-text-color -moz-use-text-color; padding: 3pt 0in 0in;"><p class="MsoNormal"><b><span style="font-size: 10pt; font-family: Tahoma,sans-serif;">From:</span></b><span style="font-size: 10pt; font-family: Tahoma,sans-serif;">rt-users-bounces@lists.bestpractical.com [mailto:rt-users-bounces@lists.bestpractical.com] <b>On Behalf Of </b>Kevin Gagel<br><b>Sent:</b> Friday, July 09, 2010 4:02 PM<br><b>Cc:</b> RT Users<br><b>Subject:</b> Re: [rt-users] Redhat Enterprise 5.5 install errors<o:p></o:p></span></p></div></div><p class="MsoNormal"><o:p> </o:p></p><p class="MsoNormal" style="margin-bottom: 12pt;"><span style="font-family: Tahoma,sans-serif;">You'll have to tackle them one at a time then...<br><br><o:p></o:p></span></p><div id="editor_signature"><p class="MsoNormal"><span style="font-family: Tahoma,sans-serif;">Kevin W. Gagel<br>Network Administrator<br>College of New Caledonia<br>My Blog:<br><a target="_blank" href="http://mail.cnc.bc.ca/blogs/gagel">http://mail.cnc.bc.ca/blogs/gagel</a><br>My Shared Files:<br><a target="_blank" href="http://mail.cnc.bc.ca/users/gagel">http://mail.cnc.bc.ca/users/gagel</a><o:p></o:p></span></p></div><p class="MsoNormal"><span style="font-family: Tahoma,sans-serif;"><br><br><br><o:p></o:p></span></p><p class="MsoNormal"><span style="font-family: Tahoma,sans-serif;">--- Original message --- <br><b>Subject:</b> RE: [rt-users] Redhat Enterprise 5.5 install errors <br><b>From:</b> "Lee, Jeffrey" <jeffrey_lee@harvard.edu> <br><b>To:</b> Kevin Gagel <gagel@cnc.bc.ca>, RT Users <RT-Users@lists.bestpractical.com> <br><b>Date:</b> Friday, 09/07/2010 12:53 PM<br><br><br><o:p></o:p></span></p><div><div><p class="MsoNormal"><span style="font-family: Tahoma,sans-serif;">It states that all modules are up to date for XML::RSS and XML::Parser. But I am still running into a dependencies fail when I run make fixdeps.</span><o:p></o:p></p><p class="MsoNormal"><span style="font-family: Tahoma,sans-serif;"> </span><o:p></o:p></p><p class="MsoNormal"><span style="font-family: Tahoma,sans-serif;">-Jeff</span><o:p></o:p></p><p class="MsoNormal"><span style="font-family: Tahoma,sans-serif;"> </span><o:p></o:p></p><p class="MsoNormal"><span style="font-size: 11pt; font-family: Calibri,sans-serif; color: rgb(31, 73, 125);"> </span><o:p></o:p></p><div><div style="border-right: medium none; border-width: 1pt medium medium; border-style: solid none none; padding: 3pt 0in 0in; border-color: -moz-use-text-color;"><p class="MsoNormal"><b><span style="font-size: 10pt; font-family: Tahoma,sans-serif;">From:</span></b><span style="font-size: 10pt; font-family: Tahoma,sans-serif;">rt-users-bounces@lists.bestpractical.com [mailto:rt-users-bounces@lists.bestpractical.com] <b>On Behalf Of </b>Kevin Gagel<br><b>Sent:</b> Friday, July 09, 2010 3:46 PM<br><b>To:</b> RT Users<br><b>Subject:</b> Re: [rt-users] Redhat Enterprise 5.5 install errors</span><o:p></o:p></p></div></div><p class="MsoNormal"> <o:p></o:p></p><p class="MsoNormal"><span style="font-family: Tahoma,sans-serif;">Enter into Perl:<br>perl -MCPAN -e shell<br><br>Have perl recomend updateds:<br>r<br><br>Update the XML::RSS and XML::Parser modules and any others that RT is using.<br><br>Kevin W. Gagel</span><o:p></o:p></p><div id="editor_signature"><p class="MsoNormal"><span style="font-family: Tahoma,sans-serif;">Network Administrator<br>College of New Caledonia<br>My Blog:<br><a href="http://mail.cnc.bc.ca/blogs/gagel" target="_blank">http://mail.cnc.bc.ca/blogs/gagel</a><br>My Shared Files:<br><a href="http://mail.cnc.bc.ca/users/gagel" target="_blank">http://mail.cnc.bc.ca/users/gagel</a></span><o:p></o:p></p></div><p class="MsoNormal"><span style="font-family: Tahoma,sans-serif;"><br><br>On Friday 09/07/2010 at 12:37 pm, "Lee, Jeffrey" wrote: </span><o:p></o:p></p><div><div><p class="MsoNormal">Hi all,<o:p></o:p></p><p class="MsoNormal"> <o:p></o:p></p><p class="MsoNormal">I am trying to install RT 3.8.8 on a RedHat Enterprise 5.5 server. I’ve been able to get most of the dependencies installed except I am running into an XML::RSS dependencies error and an XML::Parser error. Has anyone else run into this issue installing RT on RHEL5 servers? Does anyone have any suggestions?<o:p></o:p></p><p class="MsoNormal"> <o:p></o:p></p><p class="MsoNormal">Thanks,<o:p></o:p></p><p class="MsoNormal"> <o:p></o:p></p><p class="MsoNormal">Jeff<o:p></o:p></p></div></div><p class="MsoNormal"><span style="font-family: Tahoma,sans-serif;"> </span><o:p></o:p></p><div class="MsoNormal" style="text-align: center;" align="center"><span style="font-family: Tahoma,sans-serif;"><hr width="100%" align="center" size="2"></span></div><p class="MsoNormal"><span style="font-family: Tahoma,sans-serif;">The College of New Caledonia<br>Visit us at <a href="http://www.cnc.bc.ca" target="_blank">http://www.cnc.bc.ca</a><br><em><span style="font-family: Tahoma,sans-serif; color: rgb(94, 39, 80); background: none repeat scroll 0% 0% rgb(240, 171, 0);">Virus scanning is done on <b>all</b> incoming and outgoing email</span></em><i><span style="color: rgb(94, 39, 80); background: none repeat scroll 0% 0% rgb(240, 171, 0);"><br><em><span style="font-family: Tahoma,sans-serif;">Anti-spam information for CNC can be found at <a href="http://gateway.cnc.bc.ca" target="_blank">http://gateway.cnc.bc.ca</a></span></em></span><em><span style="font-family: Tahoma,sans-serif;"> </span></em></i></span><o:p></o:p></p><div class="MsoNormal" style="text-align: center;" align="center"><span style="font-family: Tahoma,sans-serif;"><hr width="100%" align="center" size="2"></span></div></div></div><p class="MsoNormal"><span style="font-family: Tahoma,sans-serif;"><o:p> </o:p></span></p><div class="MsoNormal" style="text-align: center;" align="center"><span style="font-family: Tahoma,sans-serif;"><hr width="100%" align="center" size="2"></span></div><p class="MsoNormal"><span style="font-family: Tahoma,sans-serif;">The College of New Caledonia<br>Visit us at <a href="http://www.cnc.bc.ca" target="_blank">http://www.cnc.bc.ca</a><br><em><span style="font-family: Tahoma,sans-serif; color: rgb(94, 39, 80); background: none repeat scroll 0% 0% rgb(240, 171, 0);">Virus scanning is done on <b>all</b> incoming and outgoing email</span></em><i><span style="color: rgb(94, 39, 80); background: none repeat scroll 0% 0% rgb(240, 171, 0);"><br><em><span style="font-family: Tahoma,sans-serif;">Anti-spam information for CNC can be found at <a href="http://gateway.cnc.bc.ca" target="_blank">http://gateway.cnc.bc.ca</a></span></em></span><em><span style="font-family: Tahoma,sans-serif;"> </span></em></i><o:p></o:p></span></p><div class="MsoNormal" style="text-align: center;" align="center"><span style="font-family: Tahoma,sans-serif;"><hr width="100%" align="center" size="2"></span></div></div></div></blockquote><br>
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<p>The College of New Caledonia<br>
Visit us at <a href="http://www.cnc.bc.ca" target="_blank">http://www.cnc.bc.ca</a><br>
<em><span style="background-color:#f0ab00;color:#5e2750">Virus scanning is done on <b>all</b> incoming and outgoing email<br>
Anti-spam information for CNC can be found at <a href="http://gateway.cnc.bc.ca" target="_blank">http://gateway.cnc.bc.ca</a></span> </em></p>
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