Hi,<div><br></div><div>There is no such feature as Forward in RT 3.6, it's in RT 3.8.<br><br><div class="gmail_quote">On Wed, Jul 14, 2010 at 11:20 AM, John Chenny Lim <span dir="ltr"><<a href="mailto:jc.lim@vicscouts.asn.au">jc.lim@vicscouts.asn.au</a>></span> wrote:<br>
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Courier New"">Hi
all,</span></p>

<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Courier New""> </span></p>

<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Courier New"">I
am having problems forwarding messages with attachment. I am using RT Request
Tracker 3.6. Below are the error dumps:</span></p>

<p class="MsoNormal" align="center" style="text-align:center"><b><span style="font-size:12.0pt">System
error</span></b><span style="font-size:12.0pt;font-family:"Times New Roman","serif""></span></p>

<table border="0" cellspacing="0" cellpadding="0">
 <tbody><tr>
  <td nowrap valign="top" style="padding:.75pt .75pt .75pt .75pt">
  <p class="MsoNormal"><b><span style="font-size:7.5pt">error:</span></b><span style="font-size:7.5pt"> </span><span style="font-size:12.0pt;font-family:"Times New Roman","serif""></span></p>
  </td>
  <td valign="top" style="padding:.75pt .75pt .75pt .75pt">
  <p class="MsoNormal"><span style="font-size:7.5pt">Can't
  call method "ContentAsMIME" on an undefined value at
  /usr/local/rt3.6/lib/RT/Interface/Email.pm line 300.</span><span style="font-size:12.0pt;font-family:"Times New Roman","serif""></span></p>
  </td>
 </tr>
 <tr>
  <td nowrap valign="top" style="padding:.75pt .75pt .75pt .75pt">
  <p class="MsoNormal"><b><span style="font-size:7.5pt">context:</span></b><span style="font-size:7.5pt"> </span><span style="font-size:12.0pt;font-family:"Times New Roman","serif""></span></p>
  </td>
  <td nowrap valign="top" style="padding:.75pt .75pt .75pt .75pt">
  <table border="0" cellspacing="0" cellpadding="0">
   <tbody><tr>
    <td nowrap valign="top" style="padding:0cm 0cm 0cm 0cm">
    <p class="MsoNormal"><b><span style="font-size:7.5pt">...</span></b><span style="font-size:7.5pt"> </span><span style="font-size:12.0pt;font-family:"Times New Roman","serif""></span></p>
    </td>
    <td nowrap valign="top" style="padding:0cm 0cm 0cm 0cm"></td>
   </tr>
   <tr>
    <td nowrap valign="top" style="padding:0cm 0cm 0cm 0cm">
    <p class="MsoNormal"><b><span style="font-size:7.5pt">296:</span></b><span style="font-size:7.5pt"> </span><span style="font-size:12.0pt;font-family:"Times New Roman","serif""></span></p>
    </td>
    <td nowrap valign="top" style="padding:0cm 0cm 0cm 0cm">
    <p class="MsoNormal"><span style="font-size:7.5pt">my
    $txn = shift;</span><span style="font-size:12.0pt;font-family:"Times New Roman","serif""></span></p>
    </td>
   </tr>
   <tr>
    <td nowrap valign="top" style="padding:0cm 0cm 0cm 0cm">
    <p class="MsoNormal"><b><span style="font-size:7.5pt">297:</span></b><span style="font-size:7.5pt"> </span><span style="font-size:12.0pt;font-family:"Times New Roman","serif""></span></p>
    </td>
    <td nowrap valign="top" style="padding:0cm 0cm 0cm 0cm">
    <p class="MsoNormal"><span style="font-size:7.5pt">my
    %args = ( To => '', Cc => '', Bcc => '', @_ );</span><span style="font-size:12.0pt;font-family:"Times New Roman","serif""></span></p>
    </td>
   </tr>
   <tr>
    <td nowrap valign="top" style="padding:0cm 0cm 0cm 0cm">
    <p class="MsoNormal"><b><span style="font-size:7.5pt">298:</span></b><span style="font-size:7.5pt"> </span><span style="font-size:12.0pt;font-family:"Times New Roman","serif""></span></p>
    </td>
    <td nowrap valign="top" style="padding:0cm 0cm 0cm 0cm"></td>
   </tr>
   <tr>
    <td nowrap valign="top" style="padding:0cm 0cm 0cm 0cm">
    <p class="MsoNormal"><b><span style="font-size:7.5pt">299:</span></b><span style="font-size:7.5pt"> </span><span style="font-size:12.0pt;font-family:"Times New Roman","serif""></span></p>
    </td>
    <td nowrap valign="top" style="padding:0cm 0cm 0cm 0cm">
    <p class="MsoNormal"><span style="font-size:7.5pt">my
    $main_content = $txn->ContentObj;</span><span style="font-size:12.0pt;font-family:"Times New Roman","serif""></span></p>
    </td>
   </tr>
   <tr>
    <td nowrap valign="top" style="padding:0cm 0cm 0cm 0cm">
    <p class="MsoNormal"><b><span style="font-size:7.5pt">300:</span></b><span style="font-size:7.5pt"> </span><span style="font-size:12.0pt;font-family:"Times New Roman","serif""></span></p>
    </td>
    <td nowrap valign="top" style="padding:0cm 0cm 0cm 0cm">
    <p class="MsoNormal"><span style="font-size:7.5pt;color:red">my $entity = $main_content->ContentAsMIME;</span><span style="font-size:12.0pt;font-family:"Times New Roman","serif""></span></p>
    </td>
   </tr>
   <tr>
    <td nowrap valign="top" style="padding:0cm 0cm 0cm 0cm">
    <p class="MsoNormal"><b><span style="font-size:7.5pt">301:</span></b><span style="font-size:7.5pt"> </span><span style="font-size:12.0pt;font-family:"Times New Roman","serif""></span></p>
    </td>
    <td nowrap valign="top" style="padding:0cm 0cm 0cm 0cm"></td>
   </tr>
   <tr>
    <td nowrap valign="top" style="padding:0cm 0cm 0cm 0cm">
    <p class="MsoNormal"><b><span style="font-size:7.5pt">302:</span></b><span style="font-size:7.5pt"> </span><span style="font-size:12.0pt;font-family:"Times New Roman","serif""></span></p>
    </td>
    <td nowrap valign="top" style="padding:0cm 0cm 0cm 0cm">
    <p class="MsoNormal"><span style="font-size:7.5pt">if
    ( $main_content->Parent ) {</span><span style="font-size:12.0pt;font-family:"Times New Roman","serif""></span></p>
    </td>
   </tr>
   <tr>
    <td nowrap valign="top" style="padding:0cm 0cm 0cm 0cm">
    <p class="MsoNormal"><b><span style="font-size:7.5pt">303:</span></b><span style="font-size:7.5pt"> </span><span style="font-size:12.0pt;font-family:"Times New Roman","serif""></span></p>
    </td>
    <td nowrap valign="top" style="padding:0cm 0cm 0cm 0cm">
    <p class="MsoNormal"><span style="font-size:7.5pt">#
    main content is not top most entity, we shouldn't loose</span><span style="font-size:12.0pt;font-family:"Times New Roman","serif""></span></p>
    </td>
   </tr>
   <tr>
    <td nowrap valign="top" style="padding:0cm 0cm 0cm 0cm">
    <p class="MsoNormal"><b><span style="font-size:7.5pt">304:</span></b><span style="font-size:7.5pt"> </span><span style="font-size:12.0pt;font-family:"Times New Roman","serif""></span></p>
    </td>
    <td nowrap valign="top" style="padding:0cm 0cm 0cm 0cm">
    <p class="MsoNormal"><span style="font-size:7.5pt">#
    From/To/Cc headers that are on a top part</span><span style="font-size:12.0pt;font-family:"Times New Roman","serif""></span></p>
    </td>
   </tr>
   <tr>
    <td nowrap valign="top" style="padding:0cm 0cm 0cm 0cm">
    <p class="MsoNormal"><b><span style="font-size:7.5pt">...</span></b><span style="font-size:7.5pt"> </span><span style="font-size:12.0pt;font-family:"Times New Roman","serif""></span></p>
    </td>
    <td nowrap valign="top" style="padding:0cm 0cm 0cm 0cm"></td>
   </tr>
  </tbody></table>
  </td>
 </tr>
 <tr>
  <td nowrap valign="top" style="padding:.75pt .75pt .75pt .75pt">
  <p class="MsoNormal"><b><span style="font-size:7.5pt">code
  stack:</span></b><span style="font-size:7.5pt"> </span><span style="font-size:12.0pt;font-family:"Times New Roman","serif""></span></p>
  </td>
  <td nowrap valign="top" style="padding:.75pt .75pt .75pt .75pt">
  <p class="MsoNormal"><span style="font-size:7.5pt">/usr/local/rt3.6/lib/RT/Interface/Email.pm:300<br>
  /usr/local/rt3.6/share/html/Ticket/Forward.html:121<br>
  /usr/local/rt3.6/share/html/autohandler:374</span></p></td></tr></tbody></table></div></div></blockquote></div><br>-- <br>Best regards, Ruslan.<br>
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