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<div class=WordSection1>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New"'>Hi
all,<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New"'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New"'>I
am having problems forwarding messages with attachment. I am using RT Request
Tracker 3.6. Below are the error dumps:<o:p></o:p></span></p>
<p class=MsoNormal align=center style='mso-margin-top-alt:auto;mso-margin-bottom-alt:
auto;text-align:center'><b><span style='font-size:12.0pt;font-family:"Verdana","sans-serif"'>System
error</span></b><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p></o:p></span></p>
<table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0>
<tr>
<td nowrap valign=top style='padding:.75pt .75pt .75pt .75pt'>
<p class=MsoNormal><b><span style='font-size:7.5pt;font-family:"Verdana","sans-serif"'>error:</span></b><span
style='font-size:7.5pt;font-family:"Verdana","sans-serif"'> </span><span
style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p></o:p></span></p>
</td>
<td valign=top style='padding:.75pt .75pt .75pt .75pt'>
<p class=MsoNormal><span style='font-size:7.5pt;font-family:"Verdana","sans-serif"'>Can't
call method "ContentAsMIME" on an undefined value at
/usr/local/rt3.6/lib/RT/Interface/Email.pm line 300.</span><span
style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p></o:p></span></p>
</td>
</tr>
<tr>
<td nowrap valign=top style='padding:.75pt .75pt .75pt .75pt'>
<p class=MsoNormal><b><span style='font-size:7.5pt;font-family:"Verdana","sans-serif"'>context:</span></b><span
style='font-size:7.5pt;font-family:"Verdana","sans-serif"'> </span><span
style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p></o:p></span></p>
</td>
<td nowrap valign=top style='padding:.75pt .75pt .75pt .75pt'>
<table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0>
<tr>
<td nowrap valign=top style='padding:0cm 0cm 0cm 0cm'>
<p class=MsoNormal><b><span style='font-size:7.5pt;font-family:"Verdana","sans-serif"'>...</span></b><span
style='font-size:7.5pt;font-family:"Verdana","sans-serif"'> </span><span
style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p></o:p></span></p>
</td>
<td nowrap valign=top style='padding:0cm 0cm 0cm 0cm'></td>
</tr>
<tr>
<td nowrap valign=top style='padding:0cm 0cm 0cm 0cm'>
<p class=MsoNormal><b><span style='font-size:7.5pt;font-family:"Verdana","sans-serif"'>296:</span></b><span
style='font-size:7.5pt;font-family:"Verdana","sans-serif"'> </span><span
style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p></o:p></span></p>
</td>
<td nowrap valign=top style='padding:0cm 0cm 0cm 0cm'>
<p class=MsoNormal><span style='font-size:7.5pt;font-family:"Verdana","sans-serif"'>my
$txn = shift;</span><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p></o:p></span></p>
</td>
</tr>
<tr>
<td nowrap valign=top style='padding:0cm 0cm 0cm 0cm'>
<p class=MsoNormal><b><span style='font-size:7.5pt;font-family:"Verdana","sans-serif"'>297:</span></b><span
style='font-size:7.5pt;font-family:"Verdana","sans-serif"'> </span><span
style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p></o:p></span></p>
</td>
<td nowrap valign=top style='padding:0cm 0cm 0cm 0cm'>
<p class=MsoNormal><span style='font-size:7.5pt;font-family:"Verdana","sans-serif"'>my
%args = ( To => '', Cc => '', Bcc => '', @_ );</span><span
style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p></o:p></span></p>
</td>
</tr>
<tr>
<td nowrap valign=top style='padding:0cm 0cm 0cm 0cm'>
<p class=MsoNormal><b><span style='font-size:7.5pt;font-family:"Verdana","sans-serif"'>298:</span></b><span
style='font-size:7.5pt;font-family:"Verdana","sans-serif"'> </span><span
style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p></o:p></span></p>
</td>
<td nowrap valign=top style='padding:0cm 0cm 0cm 0cm'></td>
</tr>
<tr>
<td nowrap valign=top style='padding:0cm 0cm 0cm 0cm'>
<p class=MsoNormal><b><span style='font-size:7.5pt;font-family:"Verdana","sans-serif"'>299:</span></b><span
style='font-size:7.5pt;font-family:"Verdana","sans-serif"'> </span><span
style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p></o:p></span></p>
</td>
<td nowrap valign=top style='padding:0cm 0cm 0cm 0cm'>
<p class=MsoNormal><span style='font-size:7.5pt;font-family:"Verdana","sans-serif"'>my
$main_content = $txn->ContentObj;</span><span style='font-size:12.0pt;
font-family:"Times New Roman","serif"'><o:p></o:p></span></p>
</td>
</tr>
<tr>
<td nowrap valign=top style='padding:0cm 0cm 0cm 0cm'>
<p class=MsoNormal><b><span style='font-size:7.5pt;font-family:"Verdana","sans-serif"'>300:</span></b><span
style='font-size:7.5pt;font-family:"Verdana","sans-serif"'> </span><span
style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p></o:p></span></p>
</td>
<td nowrap valign=top style='padding:0cm 0cm 0cm 0cm'>
<p class=MsoNormal><span style='font-size:7.5pt;font-family:"Verdana","sans-serif";
color:red'>my $entity = $main_content->ContentAsMIME;</span><span
style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p></o:p></span></p>
</td>
</tr>
<tr>
<td nowrap valign=top style='padding:0cm 0cm 0cm 0cm'>
<p class=MsoNormal><b><span style='font-size:7.5pt;font-family:"Verdana","sans-serif"'>301:</span></b><span
style='font-size:7.5pt;font-family:"Verdana","sans-serif"'> </span><span
style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p></o:p></span></p>
</td>
<td nowrap valign=top style='padding:0cm 0cm 0cm 0cm'></td>
</tr>
<tr>
<td nowrap valign=top style='padding:0cm 0cm 0cm 0cm'>
<p class=MsoNormal><b><span style='font-size:7.5pt;font-family:"Verdana","sans-serif"'>302:</span></b><span
style='font-size:7.5pt;font-family:"Verdana","sans-serif"'> </span><span
style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p></o:p></span></p>
</td>
<td nowrap valign=top style='padding:0cm 0cm 0cm 0cm'>
<p class=MsoNormal><span style='font-size:7.5pt;font-family:"Verdana","sans-serif"'>if
( $main_content->Parent ) {</span><span style='font-size:12.0pt;
font-family:"Times New Roman","serif"'><o:p></o:p></span></p>
</td>
</tr>
<tr>
<td nowrap valign=top style='padding:0cm 0cm 0cm 0cm'>
<p class=MsoNormal><b><span style='font-size:7.5pt;font-family:"Verdana","sans-serif"'>303:</span></b><span
style='font-size:7.5pt;font-family:"Verdana","sans-serif"'> </span><span
style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p></o:p></span></p>
</td>
<td nowrap valign=top style='padding:0cm 0cm 0cm 0cm'>
<p class=MsoNormal><span style='font-size:7.5pt;font-family:"Verdana","sans-serif"'>#
main content is not top most entity, we shouldn't loose</span><span
style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p></o:p></span></p>
</td>
</tr>
<tr>
<td nowrap valign=top style='padding:0cm 0cm 0cm 0cm'>
<p class=MsoNormal><b><span style='font-size:7.5pt;font-family:"Verdana","sans-serif"'>304:</span></b><span
style='font-size:7.5pt;font-family:"Verdana","sans-serif"'> </span><span
style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p></o:p></span></p>
</td>
<td nowrap valign=top style='padding:0cm 0cm 0cm 0cm'>
<p class=MsoNormal><span style='font-size:7.5pt;font-family:"Verdana","sans-serif"'>#
From/To/Cc headers that are on a top part</span><span style='font-size:
12.0pt;font-family:"Times New Roman","serif"'><o:p></o:p></span></p>
</td>
</tr>
<tr>
<td nowrap valign=top style='padding:0cm 0cm 0cm 0cm'>
<p class=MsoNormal><b><span style='font-size:7.5pt;font-family:"Verdana","sans-serif"'>...</span></b><span
style='font-size:7.5pt;font-family:"Verdana","sans-serif"'> </span><span
style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p></o:p></span></p>
</td>
<td nowrap valign=top style='padding:0cm 0cm 0cm 0cm'></td>
</tr>
</table>
</td>
</tr>
<tr>
<td nowrap valign=top style='padding:.75pt .75pt .75pt .75pt'>
<p class=MsoNormal><b><span style='font-size:7.5pt;font-family:"Verdana","sans-serif"'>code
stack:</span></b><span style='font-size:7.5pt;font-family:"Verdana","sans-serif"'> </span><span
style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p></o:p></span></p>
</td>
<td nowrap valign=top style='padding:.75pt .75pt .75pt .75pt'>
<p class=MsoNormal><span style='font-size:7.5pt;font-family:"Verdana","sans-serif"'>/usr/local/rt3.6/lib/RT/Interface/Email.pm:300<br>
/usr/local/rt3.6/share/html/Ticket/Forward.html:121<br>
/usr/local/rt3.6/share/html/autohandler:374</span><span style='font-size:
12.0pt;font-family:"Times New Roman","serif"'><o:p></o:p></span></p>
</td>
</tr>
</table>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New"'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New"'><o:p> </o:p></span></p>
<p class=MsoNormal align=center style='text-align:center'><b><span
style='font-size:12.0pt;font-family:"Verdana","sans-serif"'>Raw error details:<o:p></o:p></span></b></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New"'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New"'>Can't
call method "ContentAsMIME" on an undefined value at
/usr/local/rt3.6/lib/RT/Interface/Email.pm line 300.<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New"'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New"'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New"'>Trace
begun at /usr/lib/perl5/site_perl/5.8.8/HTML/Mason/Exceptions.pm line 129<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New"'>HTML::Mason::Exceptions::rethrow_exception('Can\'t
call method "ContentAsMIME" on an undefined value at
/usr/local/rt3.6/lib/RT/Interface/Email.pm line 300.^J') called at
/usr/local/rt3.6/lib/RT/Interface/Email.pm line 300<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New"'>RT::Interface::Email::ForwardTransaction('RT::Transaction=HASH(0x55555ad06e30)',
'Cc', '', 'ForwardAndReturn', 'Forward Message and Return', 'To',
'spam@support.trendmicro.com', 'id', 96322, 'QuoteTransaction', 1198169, 'Bcc',
'') called at /usr/local/rt3.6/share/html/Ticket/Forward.html line 121<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New"'>HTML::Mason::Commands::__ANON__('ForwardAndReturn',
'Forward Message and Return', 'QuoteTransaction', 1198169, 'id', 96322, 'To',
'spam@support.trendmicro.com', 'Cc', '', 'Bcc', '') called at
/usr/lib/perl5/site_perl/5.8.8/HTML/Mason/Component.pm line 135<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New"'>HTML::Mason::Component::run('HTML::Mason::Component::FileBased=HASH(0x5555598c9120)',
'ForwardAndReturn', 'Forward Message and Return', 'QuoteTransaction', 1198169,
'id', 96322, 'To', 'spam@support.trendmicro.com', 'Cc', '', 'Bcc', '') called
at /usr/lib/perl5/site_perl/5.8.8/HTML/Mason/Request.pm line 1256<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New"'>eval
{...} at /usr/lib/perl5/site_perl/5.8.8/HTML/Mason/Request.pm line 1250<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New"'>HTML::Mason::Request::comp(undef,
undef, undef, 'ForwardAndReturn', 'Forward Message and Return',
'QuoteTransaction', 1198169, 'id', 96322, 'To', 'spam@support.trendmicro.com',
'Cc', '', 'Bcc', '') called at /usr/local/rt3.6/share/html/autohandler line 374<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New"'>HTML::Mason::Commands::__ANON__('Cc',
'', 'ForwardAndReturn', 'Forward Message and Return', 'To',
'spam@support.trendmicro.com', 'id', 96322, 'QuoteTransaction', 1198169, 'Bcc',
'') called at /usr/lib/perl5/site_perl/5.8.8/HTML/Mason/Component.pm line 135<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New"'>HTML::Mason::Component::run('HTML::Mason::Component::FileBased=HASH(0x5555589f9a90)',
'Cc', '', 'ForwardAndReturn', 'Forward Message and Return', 'To',
'spam@support.trendmicro.com', 'id', 96322, 'QuoteTransaction', 1198169, 'Bcc',
'') called at /usr/lib/perl5/site_perl/5.8.8/HTML/Mason/Request.pm line 1251<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New"'>eval
{...} at /usr/lib/perl5/site_perl/5.8.8/HTML/Mason/Request.pm line 1250<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New"'>HTML::Mason::Request::comp(undef,
undef, undef, 'Cc', '', 'ForwardAndReturn', 'Forward Message and Return', 'To',
'spam@support.trendmicro.com', 'id', 96322, 'QuoteTransaction', 1198169, 'Bcc',
'') called at /usr/lib/perl5/site_perl/5.8.8/HTML/Mason/Request.pm line 460<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New"'>eval
{...} at /usr/lib/perl5/site_perl/5.8.8/HTML/Mason/Request.pm line 460<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New"'>eval
{...} at /usr/lib/perl5/site_perl/5.8.8/HTML/Mason/Request.pm line 412<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New"'>HTML::Mason::Request::exec('HTML::Mason::Request::ApacheHandler=HASH(0x555559f8c000)')
called at /usr/lib/perl5/site_perl/5.8.8/HTML/Mason/ApacheHandler.pm line 168<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New"'>HTML::Mason::Request::ApacheHandler::exec('HTML::Mason::Request::ApacheHandler=HASH(0x555559f8c000)')
called at /usr/lib/perl5/site_perl/5.8.8/HTML/Mason/ApacheHandler.pm line 826<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New"'>HTML::Mason::ApacheHandler::handle_request('HTML::Mason::ApacheHandler=HASH(0x55555808bf50)',
'Apache2::RequestRec=SCALAR(0x55555ad154a0)') called at
/usr/local/rt3.6/bin/webmux.pl line 125<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New"'>eval
{...} at /usr/local/rt3.6/bin/webmux.pl line 125<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New"'>RT::Mason::handler('Apache2::RequestRec=SCALAR(0x55555ad154a0)')
called at -e line 0<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New"'>eval
{...} at -e line 0<o:p></o:p></span></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>John Lim<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
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