<html><head></head><body style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; ">I normally do - I think I must have changed this one early on in the process before I got used to altering RT_SiteConfig.pm.<div><br></div><div>So the problem still stands - I'm surprised no-one else has seen this before, unless not many people use Batch?</div><div><br></div><div>Justin<br><div>
<span class="Apple-style-span" style="border-collapse: separate; color: rgb(0, 0, 0); font-family: Helvetica; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-align: auto; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; font-size: medium; "><br>-------------------------------------------------<br>Justin Hayes<br>OpenBet Support Manager<br><a href="mailto:justin.hayes@openbet.com">justin.hayes@openbet.com</a></span>
</div>
<br><div><div>On 13 Jul 2010, at 19:36, Kenneth Crocker wrote:</div><br class="Apple-interchange-newline"><blockquote type="cite">Justin,<br><br>Yep. But I'd make the change in RT_SiteConfig.pm. I like to leave original files/info alone in case I ever need to reference an original setting, etc. RT will automatically override the setting from the RT_SiteConfig.pm file. <br>
<br>Kenn<br>LBNL<br><br><div class="gmail_quote">On Tue, Jul 13, 2010 at 8:59 AM, Justin Hayes <span dir="ltr"><<a href="mailto:justin.hayes@openbet.com">justin.hayes@openbet.com</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin: 0pt 0pt 0pt 0.8ex; border-left: 1px solid rgb(204, 204, 204); padding-left: 1ex;">
<div style="word-wrap: break-word;">Is that this one Kenn?<div><br></div><div><div>RT_Config.pm:Set($UseTransactionBatch, 1);</div><div><br></div><div>Cheers,</div><div class="im"><div><br></div><div>Justin</div><div>
<br>-------------------------------------------------<br>Justin Hayes<br>OpenBet Support Manager<br><a href="mailto:justin.hayes@openbet.com" target="_blank">justin.hayes@openbet.com</a>
</div>
<br></div><div><div></div><div class="h5"><div><div>On 13 Jul 2010, at 16:52, Kenneth Crocker wrote:</div><br><blockquote type="cite">Justin,<br><br>I hate to ask, but did you make sure your configuration setting is for Batch?<br>
<br>Kenn<br>LBNL<br><br><div class="gmail_quote">On Tue, Jul 13, 2010 at 8:03 AM, Justin Hayes <span dir="ltr"><<a href="mailto:justin.hayes@openbet.com" target="_blank">justin.hayes@openbet.com</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="margin: 0pt 0pt 0pt 0.8ex; border-left: 1px solid rgb(204, 204, 204); padding-left: 1ex;">I've noticed that the 'Scrips and Recipients' section of the Ticket update page doesn't pick up scrips that are TransactionBatch. Only TransactionCreate ones are shown.<br>
<br>
I use TransactionBatch a lot of the time (I'm seem to remember their being good reasons for this) and so I can't actually see who's going to be sent mails.<br>
<br>
Does anyone know if this is a known bug/issue or deliberate? I've not found anything on the wiki....<br>
<br>
Thanks,<br>
<br>
Justin<br>
<br>
-------------------------------------------------<br>
Justin Hayes<br>
OpenBet Support Manager<br>
<a href="mailto:justin.hayes@openbet.com" target="_blank">justin.hayes@openbet.com</a><br>
<br>
<br>
Discover RT's hidden secrets with RT Essentials from O'Reilly Media.<br>
Buy a copy at <a href="http://rtbook.bestpractical.com/" target="_blank">http://rtbook.bestpractical.com</a><br>
</blockquote></div><br>
<br>Discover RT's hidden secrets with RT Essentials from O'Reilly Media.<br>Buy a copy at <a href="http://rtbook.bestpractical.com/" target="_blank">http://rtbook.bestpractical.com</a></blockquote></div><br></div>
</div></div></div></blockquote></div><br>
<br>Discover RT's hidden secrets with RT Essentials from O'Reilly Media.<br>Buy a copy at <a href="http://rtbook.bestpractical.com">http://rtbook.bestpractical.com</a></blockquote></div><br></div></body></html>