<html><head><base href="x-msg://374/"></head><body style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; ">Just to give you a help with the permissions - using that tool, as far as I'm aware, uses the user/password and database details as per the /opt/rt3/etc/RT_SiteConfig.pm file (though I'm writing this from memory from when I last installed), you might wish to double check the information in that is what you're expecting it to be in order to initialise the database.<div><div><br></div><div>Peter</div><div><br><div><div>On 22 Jul 2010, at 22:46, Max Bern wrote:</div><br class="Apple-interchange-newline"><blockquote type="cite"><span class="Apple-style-span" style="border-collapse: separate; font-family: Verdana; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; font-size: medium; "><div><div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; font-family: arial, helvetica, sans-serif; font-size: 12pt; "><div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">I wiped the database as per Thomas Sibley's advice, but now I can't figure out how to make it again, we have gone through the entire installation process and the part:<br><br>rt-setup-database --action init<br><br>returns an error saying that we are denied. I have full root priviledges. Do I have to do some sort of -p or -u to use that command? and will that make the database with the root/password superuser default available?<br><br>CentOS5 with RT, if it matters.<br><br>Thanks,<br><br>Max Bern<br><div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; "><br></div><br></div></div><br><br>Discover RT's hidden secrets with RT Essentials from O'Reilly Media.<br>Buy a copy at<span class="Apple-converted-space"> </span><a href="http://rtbook.bestpractical.com">http://rtbook.bestpractical.com</a></div></span></blockquote></div><br></div></div></body></html>