Hi <div><br></div><div>If anyone is interested I have added a page to the RT wiki which describes how I to use the timeline module to display the Start and Due date of tickets in constructing the ticket timeline. This makes it a useful tool in helping to schedule your workload in rt a somewhat similar view to what a Gantt chart might give you. The page is at <a href="http://wiki.bestpractical.com/view/TimelineStartDue">http://wiki.bestpractical.com/view/TimelineStartDue</a></div>
<div><br></div><div>cheers</div><div><br></div><div>John</div>