I have done some more investigating comparing what I see in the 3.8.2 version to the 3.8.8 version and I find that it seems the problem is that the actions are not changing when you select a dashboard from the list of dashboards. In the 3.8.8 version when I view the list of Dashboards rt/Dashboards/index.html the actions are:<div>
<br></div><div>Select New</div><div><br></div><div>In the 3.8.2 version they are:</div><div><br></div><div>Select Dashboard New Dashboard</div><div><br></div><div>In the 3.8.8 version when I click on a Dashboard the actions menu lists the names of the Dashboards:</div>
<div><br></div><div>Home | Tags and Searches | Get Things Done</div><div><br></div><div>While in the 3.8.2 version when I select a Dashboard I see:</div><div><br></div><div>Basics Queries Subscriptions Show</div><div><br>
</div><div>The urls for when I click on the Dashboard is the same <a href="http://servername//rt/Dashboards/49/Tags%20and%20Searches">http://servername//rt/Dashboards/49/Tags%20and%20Searches</a></div><div><br></div><div>
I see that the rt3/share/html/Dashboards/index.html file has changed from 3.8.2. to 3.8.8 and I tried just using the 3.8.2 index.html version in 3.8.8 but nothing changed. I found that I can edit and delete Dashboards in the 3.8.8 version by manually entering the urls that I can see from the actions navigation bar in the 3.8.2 version. So if I go to rt/Dashboards/Modify.html?id=49 I am able to delete a Dashboard from the 3.8.8 version. </div>
<div><br></div><div>Does anyone have any thoughts as to whether this indicates a problem with my database or something in the html template files?</div><div><br></div><div>Thank you<br><div><div><br><div class="gmail_quote">
On Tue, Aug 10, 2010 at 1:29 AM, Kevin Falcone <span dir="ltr"><<a href="mailto:falcone@bestpractical.com">falcone@bestpractical.com</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex;">
<div class="im">On Mon, Aug 09, 2010 at 12:00:10PM +1000, john habermann wrote:<br>
> Hi<br>
> I have just noticed I have a problem with editing Dashboards in my RT instance namely I can't<br>
> do anything with them apart from create them. Once I create them if I click on them I see a<br>
> page as shown in the attached images, there are simply no options to do anything. I have tried<br>
> giving the user every dashboard permission available and have even made them Superuser but it<br>
> makes no difference.<br>
> The problem appears to have occured when I upgraded from rt 3.8.2 to 3.8.8 as in the older<br>
> version I see "Basics * Queries * Subscription * Show" link but that has disappeared with the<br>
> update to 3.8.8. I did install the Timeline module after I upgraded to 3.8.8 so I thought that<br>
<br>
</div>When you upgraded, did you run rt-setup-database --action upgrade to<br>
apply the database changes described in UPGRADING?<br>
The internal format of Dashboards changed, and it sounds like you<br>
missed a step.<br>
<br>
-kevin<br>
<br>
> might be the problem as the bug at [1]<a href="https://rt.cpan.org/Public/Bug/Display.html?id=39729" target="_blank">https://rt.cpan.org/Public/Bug/Display.html?id=39729</a><br>
<div class="im">> indicates that it breaks the bulk update but applying that fix does not help the dashboard<br>
> problem. I tried disabling that module but the problem still persists.<br>
> Does anyone have any thoughts as to what might be causing this problem?<br>
> Thank you<br>
><br>
</div>> References<br>
><br>
> Visible links<br>
> 1. <a href="https://rt.cpan.org/Public/Bug/Display.html?id=39729" target="_blank">https://rt.cpan.org/Public/Bug/Display.html?id=39729</a><br>
<br>
<br>
<br>
><br>
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Discover RT's hidden secrets with RT Essentials from O'Reilly Media.<br>
Buy a copy at <a href="http://rtbook.bestpractical.com" target="_blank">http://rtbook.bestpractical.com</a><br></blockquote></div><br></div></div></div>