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I have successfully installed RT and it brings me up the log in
page.<br>
But i'm unable to log in initially after the login page shows up.<br>
One more weird thing is that the Image of Best Practical doesnot
show up on the website. Does it has to do anything with the file
permissions or denied access to any files.<br>
<br>
I used username : rt_user, password : pass in RT_SiteConfig.pm file.
So tried to log in with the same credentials.<br>
<br>
I checked error.log file but it shows only the same error. Access
denied to DBI.<br>
<br>
In RT_SiteConfig.pm, Do we have to mention LDAP CN=(user)
=>UserName?, CN = (Username again!), DC=example (LDAP specific),
DC=com connections properly.<br>
<br>
Any help would be greatly appreciated.<br>
<br>
Thank you.
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font-family: Arial; font-size: 12px; color: rgb(204, 204, 204);">
<div id="icon" style="width: 100px; height: 140px; border-right:
1px solid rgb(204, 204, 204); float: left;">
<img moz-do-not-send="false"
src="cid:part1.09030207.04040800@americanmutualloans.com"
style="padding: 50px 50px 0pt 12px;" border="0">
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370px;">
<span style="color: rgb(102, 153, 51); font-family: Arial
Rounded MT BOLD,Arial,sans-serif; font-size: 18px;">Ashrafuddin
Mohammed</span><br>
<span style="color: rgb(142, 142, 142); font-size: 12px;">System
Administrator</span><br>
<div style="height: 10px;"> </div>
<span style="color: rgb(142, 142, 142); font-size: 14px;">Midcontinent
Financial Center, Inc.</span><br>
<span style="color: rgb(102, 153, 51); font-size: 12px;
padding-right: 9px;">toll free: </span><span style="color:
rgb(142, 142, 142); font-size: 12px;">866-590-4562 x345</span><br>
<span style="color: rgb(102, 153, 51); font-size: 12px;
padding-right: 26px;">local </span><span style="color:
rgb(142, 142, 142); font-size: 12px;">573-443-6002 x345</span><br>
<span style="color: rgb(102, 153, 51); font-size: 12px;
padding-right: 35px;">fax </span><span style="color:
rgb(142, 142, 142); font-size: 12px;">888-249-3529</span><br>
<span style="color: rgb(102, 153, 51); font-size: 12px;
padding-right: 22px;">email </span><span style="color:
rgb(142, 142, 142); font-size: 12px;"><a class="moz-txt-link-abbreviated" href="mailto:ash@americanmutualloans.com">ash@americanmutualloans.com</a></span><br>
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