<html><head></head><body style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; ">This would be pretty difficult and beyond me for sure into RT<div><br></div><div>Isnt there a way I can fetch the plain password with the RT framework?</div><div><br></div><div><br><div><div>On 30/08/2010, at 10:49 PM, Marouane HIMDI wrote:</div><br class="Apple-interchange-newline"><blockquote type="cite">
<div bgcolor="#ffffff" text="#000000">
    Torsten  talks about this tool  <a href="ttp://www.openwall.com/john/">ttp://www.openwall.com/john/</a> <br>
    <br>
    Le 30/08/2010 14:19, Codatel Lists a écrit :
    <blockquote cite="mid:241E0392-5249-46F7-87B4-AF03E84EE852@codatel.com.au" type="cite">what do you mean by parse it through john?
      <div><br>
        <div>
          <div>On 30/08/2010, at 10:12 PM, Torsten Brumm wrote:</div>
          <br class="Apple-interchange-newline">
          <blockquote type="cite">Damn, you are right, for users with a
            password this will not work.
            <div><br>
            </div>
            <div>Hmmm, possibly other guys have better ideas....parse it
              through john and then you have it plain text :-(<br>
              <br>
              <div class="gmail_quote">
                2010/8/30 Codatel Lists <span dir="ltr"><<a moz-do-not-send="true" href="mailto:lists@codatel.com.au">lists@codatel.com.au</a>></span><br>
                <blockquote class="gmail_quote" style="margin: 0pt 0pt
                  0pt 0.8ex; border-left: 1px solid rgb(204, 204, 204);
                  padding-left: 1ex;">
                  <div style="word-wrap: break-word;">
                    <div>This is what the RT replied back to me in the
                      email</div>
                    <div class="im">
                      <div><br>
                      </div>
                      <div>
                        <blockquote type="cite">
                          <div><span style="font-family:
                              arial,sans-serif; font-size: 13px;
                              border-collapse: collapse; color: rgb(68,
                              68, 68);"><a moz-do-not-send="true" href="http://rt.mydomain.com/ticket/SelfService/Display.html?id=139&user=requestor@email.com&pass=" style="color: rgb(34, 34, 34);" target="_blank">http://rt.mydomain.com/ticket/SelfService/Display.html?id=139&user=requestor@email.com&pass=</a></span></div>
                        </blockquote>
                        <br>
                      </div>
                    </div>
                    <div>there was no password</div>
                    <div><br>
                    </div>
                    <div><br>
                    </div>
                    <div>FYI the Auto generation script has no effect
                      here as the requestor is an existing email address</div>
                    <div><br>
                    </div>
                    <div>so the </div>
                    <div class="im">
                      <div><br>
                      </div>
                      <div>
                        <blockquote type="cite">
                          <div>
                            <div class="gmail_quote">
                              <blockquote class="gmail_quote" style="margin: 0px 0px 0px 0.8ex;
                                border-left: 1px solid rgb(204, 204,
                                204); padding-left: 1ex;">
                                <div style="word-wrap: break-word;">
                                  <div>
                                    <div>
                                      <div>
                                        <blockquote type="cite">
                                          <div>{$RT::WebURL}SelfService/Display.html?id={$Ticket->id()}&user={$Transaction->CreatorObj->Name}&pass={$pass}</div>
                                        </blockquote>
                                      </div>
                                    </div>
                                  </div>
                                </div>
                              </blockquote>
                            </div>
                          </div>
                        </blockquote>
                        <br>
                      </div>
                    </div>
                    <div>line is outside the password auto genrating
                      script.</div>
                    <div><br>
                    </div>
                    <div>I believe the $pass parameter has something to
                      do with the script but it is not being understood
                      as the line I used is not within that part of the
                      script.</div>
                    <div>
                      <div class="h5">
                        <div><br>
                        </div>
                        <div><br>
                        </div>
                        <div><br>
                        </div>
                        <div><br>
                        </div>
                        <br>
                        <div>
                          <div>On 30/08/2010, at 7:48 PM, Torsten Brumm
                            wrote:</div>
                          <br>
                          <blockquote type="cite">OK, the mail sent out,
                            does it have the password posted?
                            <div>
                              <br>
                            </div>
                            <div>Is this the correct link you created?</div>
                            <div><span style="font-family:
                                arial,sans-serif; font-size: 13px;
                                border-collapse: collapse; color:
                                rgb(68, 68, 68);"><a moz-do-not-send="true" href="http://rt.mydomain.com/ticket/SelfService/Display.html?id=139&user=requestor@email.com&pass=" style="color: rgb(34, 34, 34);" target="_blank">http://rt.mydomain.com/ticket/SelfService/Display.html?id=139&user=requestor@email.com&pass=</a></span><br>
                              <br>
                            </div>
                            <div>Or like this?</div>
                            <div><span style="font-family:
                                arial,sans-serif; font-size: 13px;
                                border-collapse: collapse; color:
                                rgb(68, 68, 68);"><a moz-do-not-send="true" href="http://rt.mydomain.com/ticket/SelfService/Display.html?id=139&user=requestor@email.com&pass=" style="color: rgb(34, 34, 34);" target="_blank">http://rt.mydomain.com/ticket/SelfService/Display.html?id=139&user=requestor@email.com&pass=</a>$pass</span></div>
                            <div><font color="#444444" face="arial,
                                sans-serif"><span style="border-collapse: collapse;"><br>
                                </span></font></div>
                            <div><font color="#444444" face="arial,
                                sans-serif"><span style="border-collapse: collapse;">??<br>
                                </span></font>
                              <div class="gmail_quote">2010/8/30 Codatel
                                Lists <span dir="ltr"><<a moz-do-not-send="true" href="mailto:lists@codatel.com.au" target="_blank">lists@codatel.com.au</a>></span><br>
                                <blockquote class="gmail_quote" style="margin: 0px 0px 0px 0.8ex;
                                  border-left: 1px solid rgb(204, 204,
                                  204); padding-left: 1ex;">
                                  <div style="word-wrap: break-word;">
                                    <div>I have tried that and I get the
                                      following result.</div>
                                    <div><br>
                                    </div>
                                    <div>The password is blank</div>
                                    <div><br>
                                    </div>
                                    <div><a moz-do-not-send="true" href="http://rt.mydomain.com/ticket/SelfService/Display.html?id=139&user=requestor@email.com&pass=" target="_blank">http://rt.mydomain.com/ticket/SelfService/Display.html?id=139&user=requestor@email.com&pass=</a></div>
                                    <div>
                                      <div><br>
                                        <div>
                                          <div>On 30/08/2010, at 7:38
                                            PM, Torsten Brumm wrote:</div>
                                          <br>
                                          <blockquote type="cite">Hi,
                                            <div>looks like we didn't
                                              talked about the same...</div>
                                            <div><br>
                                            </div>
                                            <div>You like to do this:</div>
                                            <div><br>
                                            </div>
                                            <div>{$RT::WebURL}SelfService/Display.html?id={$Ticket->id()}&user={$Transaction->CreatorObj->Name}&pass={$Transaction->CreatorObj->__Value('Password')}<br>
                                              <br>
                                            </div>
                                            <div>No idea what is stored
                                              here: $Transaction->CreatorObj->__Value('Password'
                                              but from the output you
                                              sent, it looks like the
                                              md5 of the password:</div>
                                            <div><br>
                                            </div>
                                            <div>You should try this:</div>
                                            <div><br>
                                            </div>
                                            <div>{$RT::WebURL}SelfService/Display.html?id={$Ticket->id()}&user={$Transaction->CreatorObj->Name}&pass={$pass}</div>
                                            <div><br>
                                            </div>
                                            <div>inside $pass you sent
                                              out the plain text
                                              password and i think, the
                                              login method with the link
                                              will also have the
                                              plaintext pass.</div>
                                            <div><br>
                                              Torsten<br>
                                              <div class="gmail_quote">2010/8/29
                                                Codatel Lists <span dir="ltr"><<a moz-do-not-send="true" href="mailto:lists@codatel.com.au" target="_blank">lists@codatel.com.au</a>></span><br>
                                                <blockquote class="gmail_quote" style="margin: 0pt 0pt
                                                  0pt 0.8ex;
                                                  border-left: 1px solid
                                                  rgb(204, 204, 204);
                                                  padding-left: 1ex;">
                                                  <div style="word-wrap:
                                                    break-word;">I am
                                                    trying to setup my
                                                    autoreply so that it
                                                    has a direct link
                                                    for the requestor to
                                                    click and he can be
                                                    logged straight into
                                                    the RT.
                                                    <div>I am new to the
                                                      eco system and
                                                      have been playing
                                                      around with it
                                                      over the past few
                                                      days.</div>
                                                    <div>Ive hit a
                                                      roadblock and am
                                                      hoping someone can
                                                      help me out.</div>
                                                    <div><br>
                                                    </div>
                                                    <div>I have inserted
                                                      the following into
                                                      the autoreply
                                                      template</div>
                                                    <div><br>
                                                    </div>
                                                    <div>
                                                      <div>{$RT::WebURL}SelfService/Display.html?id={$Ticket->id()}&user={$Transaction->CreatorObj->Name}&pass={$Transaction->CreatorObj->__Value('Password')}</div>
                                                    </div>
                                                    <div><br>
                                                    </div>
                                                    <div><br>
                                                    </div>
                                                    <div>It almost works
                                                      perfectly except
                                                      for the fact that
                                                      the password
                                                      actually goes out
                                                      encrypted and is
                                                      pretty useless.</div>
                                                    <div><br>
                                                    </div>
                                                    <div>this is the
                                                      link that the
                                                      requestor gets
                                                      back</div>
                                                    <div><br>
                                                    </div>
                                                    <div><br>
                                                    </div>
                                                    <div><a moz-do-not-send="true" href="http://rt.mydoman.com/ticket/SelfService/Display.html?id=138&user=requestor@email.com&pass=091128365216c001205810ed3po175fb" target="_blank">http://rt.mydomain.com.au/ticket/SelfService/Display.html?id=138&user=requestor@email.com&pass=091128365216c001205810ed3po175fb</a></div>
                                                    <div><br>
                                                    </div>
                                                    <div><br>
                                                    </div>
                                                    <div><br>
                                                    </div>
                                                    <div>Below is my
                                                      entire template.</div>
                                                    <div><br>
                                                    </div>
                                                    <div><br>
                                                    </div>
                                                    <div>Can someone
                                                      please let me know
                                                      how I am able to
                                                      send a clickable
                                                      link with every
                                                      autoreply that
                                                      will take the
                                                      requestor straight
                                                      to the ticket on
                                                      the web.</div>
                                                    <div><br>
                                                    </div>
                                                    <div>
                                                      <div>Subject:
                                                        AutoReply:
                                                        {$Ticket->Subject}</div>
                                                      <div><br>
                                                      </div>
                                                      <div><br>
                                                      </div>
                                                      <div>Greetings,</div>
                                                      <div><br>
                                                      </div>
                                                      <div>This message
                                                        has been
                                                        automatically
                                                        generated in
                                                        response to the</div>
                                                      <div>creation of a
                                                        helpdesk call:</div>
                                                      <div><br>
                                                      </div>
                                                      <div>      
                                                         "{$Ticket->Subject()}",</div>
                                                      <div><br>
                                                      </div>
                                                      <div>a summary of
                                                        which appears
                                                        below.</div>
                                                      <div><br>
                                                      </div>
                                                      <div>There is no
                                                        need to reply to
                                                        this message
                                                        right now. Your
                                                        ticket has been</div>
                                                      <div> assigned an
                                                        ID of [{$rtname}
                                                        #{$Ticket->id()}].
                                                        Please include
                                                        this string</div>
                                                      <div>in the
                                                        subject line of
                                                        all future
                                                        correspondence
                                                        about this
                                                        issue. </div>
                                                      <div><br>
                                                      </div>
                                                      <div>{</div>
                                                      <div>*RT::User::GenerateRandomNextChar
                                                        =
                                                        \&RT::User::_GenerateRandomNextChar;</div>
                                                      <div><br>
                                                      </div>
                                                      <div><br>
                                                      </div>
                                                      <div>if
                                                        (($Transaction->CreatorObj->id
                                                        !=
                                                        $RT::Nobody->id)
                                                        &&</div>
                                                      <div>  
                                                         (!$Transaction->CreatorObj->Privileged)
                                                        &&</div>
                                                      <div>  
                                                         ($Transaction->CreatorObj->__Value('Password')
                                                        eq
                                                        '*NO-PASSWORD*')</div>
                                                      <div>    ) {</div>
                                                      <div><br>
                                                      </div>
                                                      <div><br>
                                                      </div>
                                                      <div><br>
                                                      </div>
                                                      <div>        my
                                                        $user =
                                                        RT::User->new($RT::SystemUser);</div>
                                                      <div>      
                                                         $user->Load($Transaction->CreatorObj->Id);</div>
                                                      <div>        my
                                                        ($stat, $pass) =
$user->SetRandomPassword();</div>
                                                      <div><br>
                                                      </div>
                                                      <div><br>
                                                      </div>
                                                      <div><br>
                                                      </div>
                                                      <div>        if
                                                        (!$stat) {</div>
                                                      <div>            
                                                           $OUT .=</div>
                                                      <div><br>
                                                      </div>
                                                      <div>"An internal
                                                        error has
                                                        occurred. RT was
                                                        not able to set
                                                        a password for
                                                        you.</div>
                                                      <div>
                                                        Please contact
                                                        your local RT
                                                        administrator
                                                        for
                                                        assistance.";</div>
                                                      <div><br>
                                                      </div>
                                                      <div><br>
                                                      </div>
                                                      <div>        }</div>
                                                      <div><br>
                                                      </div>
                                                      <div><br>
                                                      </div>
                                                      <div>$OUT .= "</div>
                                                      <div>You can check
                                                        the current
                                                        status and
                                                        history of your
                                                        requests at:</div>
                                                      <div><br>
                                                      </div>
                                                      <div><br>
                                                      </div>
                                                      <div>      
                                                         ".$RT::WebURL."</div>
                                                      <div><br>
                                                      </div>
                                                      <div><br>
                                                      </div>
                                                      <div>When
                                                        prompted, enter
                                                        the following
                                                        username and
                                                        password:</div>
                                                      <div><br>
                                                      </div>
                                                      <div><br>
                                                      </div>
                                                      <div>      
                                                         Username:
                                                        ".$user->Name."</div>
                                                      <div>      
                                                         Password:
                                                        ".$pass."</div>
                                                      <div><br>
                                                      </div>
                                                      <div>";</div>
                                                      <div>}</div>
                                                      <div>}</div>
                                                      <div>{$RT::WebURL}SelfService/Display.html?id={$Ticket->id()}&user={$Transaction->CreatorObj->Name}&pass={$Transaction->CreatorObj->__Value('Password')}</div>
                                                      <div><br>
                                                      </div>
                                                      <div>            
                                                                   Thank
                                                        you.</div>
                                                      <div>            
                                                                 
                                                         {$Ticket->QueueObj->CorrespondAddress()}</div>
                                                      <div><br>
                                                      </div>
                                                      <div><br>
                                                      </div>
                                                      <div>-------------------------------------------------------------------------</div>
                                                      <div>{$Transaction->Content()}</div>
                                                    </div>
                                                  </div>
                                                  <br>
                                                  <br>
                                                  RT Training in
                                                  Washington DC, USA on
                                                  Oct 25 & 26 2010<br>
                                                  Last one this year --
                                                  Learn how to get the
                                                  most out of RT!<br>
                                                </blockquote>
                                              </div>
                                              <br>
                                              <br clear="all">
                                              <br>
                                              -- <br>
                                              MFG<br>
                                              <br>
                                              Torsten Brumm<br>
                                              <br>
                                              <a moz-do-not-send="true" href="http://www.brumm.me/" target="_blank">http://www.brumm.me</a><br>
                                              <a moz-do-not-send="true" href="http://www.elektrofeld.de/" target="_blank">http://www.elektrofeld.de</a><br>
                                            </div>
                                          </blockquote>
                                        </div>
                                        <br>
                                      </div>
                                    </div>
                                  </div>
                                </blockquote>
                              </div>
                              <br>
                              <br clear="all">
                              <br>
                              -- <br>
                              MFG<br>
                              <br>
                              Torsten Brumm<br>
                              <br>
                              <a moz-do-not-send="true" href="http://www.brumm.me/" target="_blank">http://www.brumm.me</a><br>
                              <a moz-do-not-send="true" href="http://www.elektrofeld.de/" target="_blank">http://www.elektrofeld.de</a><br>
                            </div>
                          </blockquote>
                        </div>
                        <br>
                      </div>
                    </div>
                  </div>
                </blockquote>
              </div>
              <br>
              <br clear="all">
              <br>
              -- <br>
              MFG<br>
              <br>
              Torsten Brumm<br>
              <br>
              <a moz-do-not-send="true" href="http://www.brumm.me/">http://www.brumm.me</a><br>
              <a moz-do-not-send="true" href="http://www.elektrofeld.de/">http://www.elektrofeld.de</a><br>
            </div>
          </blockquote>
        </div>
        <br>
      </div>
      <pre wrap=""><fieldset class="mimeAttachmentHeader"></fieldset>

RT Training in Washington DC, USA on Oct 25 & 26 2010
Last one this year -- Learn how to get the most out of RT!</pre>
    </blockquote>
    <br>
  </div>

<br>RT Training in Washington DC, USA on Oct 25 & 26 2010<br>Last one this year -- Learn how to get the most out of RT!</blockquote></div><br></div></body></html>