<br><font size=2 face="sans-serif">ok, i have reached the correct syntax
for custom fields:</font>
<br>
<br><font size=2 face="sans-serif">/opt/rt3/bin/rt create -t ticket set
status=new subject='Alarm for Sever' owner='owner' queue='Operating' requestors='operating@company.com'
admincc='it@company.com' priority='99' 'Server'='FILESRV01'</font>
<br>
<br><font size=2 face="sans-serif">where "Server" is the Custom
Field ...</font>
<br>
<br>
<br>
<br>
<br>
<br>
<br>
<br>
<br>
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<td width=40%><font size=1 face="sans-serif"><b>Kevin Falcone <falcone@bestpractical.com></b>
</font>
<br><font size=1 face="sans-serif">Gesendet von: rt-users-bounces@lists.bestpractical.com</font>
<p><font size=1 face="sans-serif">27.08.2010 20:03</font>
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<div align=center><font size=1 face="sans-serif">Bitte antworten an<br>
rt-users@lists.bestpractical.com</font></div></table>
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<td>
<div align=right><font size=1 face="sans-serif">An</font></div>
<td><font size=1 face="sans-serif">rt-users@lists.bestpractical.com</font>
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<td>
<div align=right><font size=1 face="sans-serif">Kopie</font></div>
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<td>
<div align=right><font size=1 face="sans-serif">Thema</font></div>
<td><font size=1 face="sans-serif">Re: [rt-users] CLI create with Custom
Fields again</font></table>
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<td></table>
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<br>
<br><tt><font size=2>There is also a large collection of examples in the
test suite<br>
<br>
-kevin<br>
<br>
On Fri, Aug 27, 2010 at 01:50:52PM +0200, Torsten Brumm wrote:<br>
> Hi Ingo,<br>
> if i'm not 100% wrong, the cli is using the same methods
like offline edits and there you can<br>
> do:<br>
> ===Create-Ticket: ticket1<br>
> Queue: General<br>
> Subject: a subject<br>
> Status: new<br>
> Due: yyyy-mm-dd hh:mm:ss<br>
> Starts: yyyy-mm-dd hh:mm:ss<br>
> Started: yyyy-mm-dd hh:mm:ss<br>
> Resolved:<br>
> Owner: name<br>
> Requestor: mail<br>
> Cc: mail<br>
> AdminCc: mail<br>
> TimeWorked: value<br>
> TimeEstimated: value<br>
> TimeLeft: value<br>
> InitialPriority: value<br>
> FinalPriority: value<br>
> DependsOn: id<br>
> RefersTo: id<br>
> ReferredToBy: id<br>
> Children: id<br>
> DependedOnBy: id<br>
> Parents: id<br>
> CustomField-FieldName: Value<br>
> Content:<br>
> Some text content<br>
> ENDOFCONTENT<br>
> But not checked out at the moment, just drop a mail if
you need more help<br>
> Torsten from rainy town<br>
> 2010/8/26 <[1]Ingo.Itter@ages.de><br>
> <br>
> Hello,<br>
> <br>
> i searched the whole Mailinglist for a correct
syntax to ceate a new ticket via CLI with an<br>
> custom Field.<br>
> I try to create an Ticket with the CustomField
named "Server" and the value "FILESRV01"<br>
> <br>
> Have anyone please an example for me ?<br>
> <br>
> Thanks and Greetings from Germany<br>
> <br>
> Ingo von Itter<br>
> Ratingen/Gemany<br>
> <br>
> PS: Have anyone a link or documentation about
RT in German ?<br>
> War ja nur ne Frage ....<br>
> <br>
> _______________________________________________________________________<br>
> Gesch*ftsf*hrer: Rolf Herzog, Thomas Benk<br>
> AGES Maut System GmbH & Co. KG<br>
> AG D*sseldorf HRA 14045, USt-IdNr.: DE 202525868<br>
> AGES International GmbH & Co. KG<br>
> AG D*sseldorf HRA 16636, USt-IdNr.: DE 813749831<br>
> AGES ETS GmbH<br>
> AG D*sseldorf HRB 55580, USt-IdNr.: DE 814789134<br>
> <br>
> RT Training in Washington DC, USA on Oct 25 &
26 2010<br>
> Last one this year -- Learn how to get the most
out of RT!<br>
> <br>
> --<br>
> MFG<br>
> <br>
> Torsten Brumm<br>
> <br>
> [2]http://www.brumm.me<br>
> [3]http://www.elektrofeld.de<br>
> <br>
> References<br>
> <br>
> Visible links<br>
> 1. mailto:Ingo.Itter@ages.de<br>
> 2. http://www.brumm.me/<br>
> 3. http://www.elektrofeld.de/<br>
<br>
> <br>
> RT Training in Washington DC, USA on Oct 25 & 26 2010<br>
> Last one this year -- Learn how to get the most out of RT!<br>
<br>
<br>
RT Training in Washington DC, USA on Oct 25 & 26 2010<br>
Last one this year -- Learn how to get the most out of RT!</font></tt>
<br>
<br><font size="2">_______________________________________________________________________</font><br>
<font size="2">Geschäftsführer: Rolf Herzog, Thomas Benk</font><br>
<font size="2">AGES Maut System GmbH & Co. KG</font><br>
<font size="2">AG Düsseldorf HRA 14045, USt-IdNr.: DE 202525868</font><br>
<font size="2">AGES International GmbH & Co. KG</font><br>
<font size="2">AG Düsseldorf HRA 16636, USt-IdNr.: DE 813749831</font><br>
<font size="2">AGES ETS GmbH</font><br>
<font size="2">AG Düsseldorf HRB 55580, USt-IdNr.: DE 814789134</font>