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<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>I just got my ExternalAuth working and the one thing I had to
mess with was the authenticating user. I used a syntax like this:<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>'user' => 'cn=rtuser,cn=users,dc=iesicorp,dc=tf,dc=prv',<o:p></o:p></span></p>
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color:#1F497D'><o:p> </o:p></span></p>
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<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>----------<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Peter Barton<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>IESI Corporation<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Network Manager<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>work.817-632-4000<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>mobile.817-683-9635<o:p></o:p></span></p>
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<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
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<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";
color:windowtext'>From:</span></b><span style='font-size:10.0pt;font-family:
"Tahoma","sans-serif";color:windowtext'>
rt-users-bounces@lists.bestpractical.com
[mailto:rt-users-bounces@lists.bestpractical.com] <b>On Behalf Of </b>John
Alberts<br>
<b>Sent:</b> Friday, September 03, 2010 11:54 AM<br>
<b>To:</b> rt-users@lists.bestpractical.com<br>
<b>Subject:</b> [rt-users] Can't get ExternalAuth to work with Windows 2003 AD<o:p></o:p></span></p>
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<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal><span style='font-size:10.0pt'>I have a brand new install of
RT 3.8.8 on CentOS 5.5 with the<br>
RT-Authen-ExternalAuth. No matter what I do, I can't seem to get RT to<br>
let me log in with my AD login. I've tried changing the filter options,<br>
etc with no luck. The debug log seems to indicate that it can't bind<br>
with the LDAP server; however, I can successfully bind with the same<br>
user and filters using ldapsearch and also a small test script that I<br>
wrote which uses Net::LDAP.<br>
<br>
I have my RT_Siteconfig.pm, debug log, ldapsearch example, and test<br>
script all in the following gist:<br>
<a href="https://gist.github.com/1ba81d5642611de654f9">https://gist.github.com/1ba81d5642611de654f9</a><br>
<br>
I would appreciate any suggestions.</span> <o:p></o:p></p>
<pre>-- <o:p></o:p></pre><pre>John Alberts<o:p></o:p></pre><pre>Hosted Services<o:p></o:p></pre><pre>Exlibris USA<o:p></o:p></pre><pre><a
href="mailto:john.alberts@exlibrisgroup.com">john.alberts@exlibrisgroup.com</a><o:p></o:p></pre><pre>cell: 1-508-878-2197<o:p></o:p></pre></div>
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