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<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Have you setup Auth Priority?<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Set($ExternalAuthPriority, [ 'My_LDAP', 'My_LDAP2' ]);<br>
<br>
<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>And info priority?<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Set($ExternalInfoPriority, [ 'My_LDAP', 'My_LDAP2' ]);<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>----------<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Peter Barton<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>IESI Corporation<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Network Manager<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>work.817-632-4000<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>mobile.817-683-9635<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
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<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>
rt-users-bounces@lists.bestpractical.com
[mailto:rt-users-bounces@lists.bestpractical.com] <b>On Behalf Of </b>Jon Davis<br>
<b>Sent:</b> Monday, September 13, 2010 3:23 PM<br>
<b>To:</b> rt-users<br>
<b>Subject:</b> [rt-users] WebExternalAuth not working at all<o:p></o:p></span></p>
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<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>I'm currently running RT 3.8.7 under Ubuntu 10.04 with
Apache 2 & SpeedyCGI. I am trying to use WebExternalAuth for
authentication since I have my Apache install talking to OpenDS (LDAP).<br>
<br>
I have the following config in my RT_SiteConfig.pm<br>
Set($WebExternalAuth , 1);<br>
Set($WebFallbackToInternalAuth , 0);<br>
#Set($WebExternalGecos , 0);<br>
Set($WebExternalAuto , 1);<br>
#Set($AutoCreate, {Privileged => 1});<br>
#Set($WebExternalAuthContinuous, 1);<o:p></o:p></p>
<div id=":1c3">
<p class=MsoNormal><br>
Apache prompts me for a password, and authenticates me. In the Apache
logs [1], it shows my username... but RT keeps dumping me back to the
login screen. I'd presum seeting WebFallBackToInteralAuth to zero or
indef to make that NOT happen. I'm at my wits end trying to figure out
what is going on, why it wont authenticate from apache and why it gives me a
login screen even though it isn't supposed to. I've tried every variation
of fiddling with the configs and I just dont know where to find the debug
information nessiary to fix this.<br>
<br>
Please, any help would be GREATLY appreciated<br clear=all>
-Jon<br>
<br>
[1] 192.168.38.170 - jdavis [13/Sep/2010:12:56:59 -0700] "GET /rt/
HTTP/1.1" 200 2212 "-" "Mozilla/5.0 (Macintosh; U; Intel
Mac OS X 10.6; en-US; rv:1.9.1.6) Gecko/20091201 Firefox/3.5.6"<o:p></o:p></p>
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