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<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>I am able to add the individual members as
AdminCC’s but not the group. It would be great if you have the code to add the ‘Group’
as AdminCC<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
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w:st="on"><b><font size=2 color=black face=Arial><span style='font-size:10.0pt;
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color:black;font-weight:bold'><o:p></o:p></span></font></b></p>
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color:black'>exisNexis</span></font><font size=1 color=black><span
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<p class=MsoNormal><b><font size=2 face=Tahoma><span style='font-size:10.0pt;
font-family:Tahoma;font-weight:bold'>From:</span></font></b><font size=2
face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'>
rt-users-bounces@lists.bestpractical.com
[mailto:rt-users-bounces@lists.bestpractical.com] <b><span style='font-weight:
bold'>On Behalf Of </span></b>Ruslan Zakirov<br>
<b><span style='font-weight:bold'>Sent:</span></b> Thursday, September 16, 2010
1:50 PM<br>
<b><span style='font-weight:bold'>To:</span></b> Ahmed, Mohammed Naweed
(LNG-BCT)<br>
<b><span style='font-weight:bold'>Cc:</span></b> rt-users@lists.bestpractical.com<br>
<b><span style='font-weight:bold'>Subject:</span></b> Re: [rt-users] Set a
Group as AdmiCC on ticket create</span></font><o:p></o:p></p>
</div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
<p><font size=3 face="Times New Roman"><span style='font-size:12.0pt'>Hi.<o:p></o:p></span></font></p>
<p><font size=3 face="Times New Roman"><span style='font-size:12.0pt'>You use a
custom scrip for that. Condition:<br>
return 0 if it's not create;<br>
return 0 if custom field value is not correct;<br>
return 1;<o:p></o:p></span></font></p>
<p><font size=3 face="Times New Roman"><span style='font-size:12.0pt'>Action:<br>
Load the group;<br>
Add the group as admin;<o:p></o:p></span></font></p>
<p><font size=3 face="Times New Roman"><span style='font-size:12.0pt'>I'm
pretty sure most of it you can find on the wiki in snippets.<o:p></o:p></span></font></p>
<blockquote style='margin-top:5.0pt;margin-bottom:5.0pt' type=cite>
<p class=MsoNormal style='margin-bottom:12.0pt'><font size=3
face="Times New Roman"><span style='font-size:12.0pt'>16.09.2010 19:07
пользователь "Ahmed, Mohammed Naweed (LNG-BCT)" <<a
href="mailto:naweedmohammed.ahmed@lexisnexis.com">naweedmohammed.ahmed@lexisnexis.com</a>>
написал:<o:p></o:p></span></font></p>
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<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><font
size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>How can we
set a group as ‘AdminCc’ on ticket creation based on a value of custom field? </span></font><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><font
size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'> </span></font><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><font
size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>Thanks</span></font><o:p></o:p></p>
<p style='margin:0in;margin-bottom:.0001pt'><st1:PersonName w:st="on"><b><font
size=2 color=black face=Arial><span style='font-size:10.0pt;font-family:Arial;
color:black;font-weight:bold'>Naweed Ahmed</span></font></b></st1:PersonName><o:p></o:p></p>
<p style='margin:0in;margin-bottom:.0001pt'><em><b><i><font size=2 color=black
face=Arial><span style='font-size:10.0pt;font-family:Arial;color:black;
font-weight:bold'>LexisNexis</span></font></i></b></em><o:p></o:p></p>
<p style='margin:0in;margin-bottom:.0001pt'><font size=1 color=black
face="Arial Unicode MS"><span style='font-size:7.5pt;font-family:"Arial Unicode MS";
color:black'>Consulting Software Engineer</span></font><o:p></o:p></p>
<p style='margin:0in;margin-bottom:.0001pt'><font size=1 color=black
face=Arial><span style='font-size:8.0pt;font-family:Arial;color:black'><a
href="mailto:euho607@LexisNexis.com" target="_blank"><font size=1 color=black><span
style='font-size:7.5pt;color:black'>euho607@L</span></font><font size=1
color=black face=Tahoma><span style='font-size:7.5pt;font-family:Tahoma;
color:black'>exisNexis</span></font><font size=1 color=black><span
style='font-size:7.5pt;color:black'>.com</span></font></a></span></font><o:p></o:p></p>
<p style='margin:0in;margin-bottom:.0001pt'><font size=1 color=black
face=Arial><span style='font-size:8.0pt;font-family:Arial;color:black'>O: 561
982 </span></font><font size=1 color=black face=Arial><span style='font-size:
7.5pt;font-family:Arial;color:black'>5276</span></font><o:p></o:p></p>
<p style='margin:0in;margin-bottom:.0001pt'><font size=1 color=black
face=Arial><span style='font-size:8.0pt;font-family:Arial;color:black'>M: 561
414 3559</span></font><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><font
size=3 face="Times New Roman"><span style='font-size:12.0pt'> <o:p></o:p></span></font></p>
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