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<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Is there a way of displaying instructions on a ticket. I
want to display some ‘Read only’ text for the user creating the
ticket. Is it possible?<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Thanks<o:p></o:p></span></font></p>
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w:st="on"><b><font size=2 color=black face=Arial><span style='font-size:10.0pt;
font-family:Arial;color:black;font-weight:bold'>Naweed Ahmed</span></font></b></st1:PersonName><b><font
size=2 color=black face=Arial><span style='font-size:10.0pt;font-family:Arial;
color:black;font-weight:bold'><o:p></o:p></span></font></b></p>
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color=black face="Arial Unicode MS"><span style='font-size:7.5pt;font-family:
"Arial Unicode MS";color:black'>Consulting Software Engineer<o:p></o:p></span></font></p>
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