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<p class=MsoNormal><span style='font-family:"Courier New"'>I thought it mikght
be as simple as altering rt-mailgate as follows:<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-family:"Courier New"'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-family:"Courier New"'> # Read the
message in from STDIN<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-family:"Courier New"'> my %message =
write_down_message();<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-family:"Courier New"'> unless(
$message{'filename'} ) {<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-family:"Courier New"'>+
${ $message{content} } =~ s{Confidentiality.*?End Of Confidentiality}{}g;<o:p></o:p></span></p>
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$args{'message'} = [<o:p></o:p></span></p>
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undef, '',<o:p></o:p></span></p>
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'Content-Type' => 'application/octet-stream',<o:p></o:p></span></p>
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Content => ${ $message{'content'} },<o:p></o:p></span></p>
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];<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-family:"Courier New"'> } else {<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-family:"Courier New"'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-family:"Courier New"'>but I wouldn't be
writing if that had worked.<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-family:"Courier New"'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-family:"Courier New"'>Our firm as you can
see below, adds a lot of stuff to each outgoing email, and when you combine
that with multiple levels of quoting in comment replies something needs to be
done if anyone wants to be able to read the ticket through the web interface.<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-family:"Courier New"'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-family:"Courier New"'>Thanks in advance.<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-family:"Courier New"'><o:p> </o:p></span></p>
</div>
<br /><br /><FONT size=2 face=Verdana><STRONG>Josh Narins</STRONG></FONT><BR><BR><FONT size=1
face=Verdana>Director of Application Development<BR>SeniorBridge<BR>845 Third Ave<br/>
7th Floor<BR>New York, NY 10022 <br/>
Tel: (212) 994-6194 <br/>
Fax: (212) 994-4260 <br/>
Mobile:
(917) 488-6248<BR>jnarins@seniorbridge.com<BR><A
href="http://www.seniorbridge.com/">seniorbridge.com</A></FONT><BR><BR><IMG
border=0 hspace=0 alt=SeniorBridge align=baseline
src="http://www.seniorbridge.com/images/seniorbridgedisclaimerTAG.gif"></FONT><br /><br />
<HR style="HEIGHT: 1px">
<FONT size=1 face=Verdana><STRONG>SeniorBridge Statement of
Confidentiality:</STRONG> The contents of this email message are intended for
the exclusive use of the addressee(s) and may contain confidential or privileged
information. Any dissemination, distribution or copying of this email by an
unintended or mistaken recipient is strictly prohibited. In said event, kindly
reply to the sender and destroy all entries of this message and any attachments
from your system. Thank you.</FONT></body>
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