<div>I downloaded the extension from <a href="http://search.cpan.org/dist/RT-Extension-MandatorySubject/">http://search.cpan.org/dist/RT-Extension-MandatorySubject/</a> and followed <a href="http://cpansearch.perl.org/src/ELACOUR/RT-Extension-MandatorySubject-0.03/README">http://cpansearch.perl.org/src/ELACOUR/RT-Extension-MandatorySubject-0.03/README</a> step by step;</div>
<div> </div>
<div>This RT Extension should enforce users to fill the subject when creating a ticket via the web interface. But, it did not work for me.</div>
<div> </div>
<div>All these steps were successful</div>
<div>perl Makefile.PL<br> make<br> make test</div>
<div>make install</div>
<div> </div>
<div>The following is added in RT_SiteConfig.pm </div>
<div>Set(@Plugins,(qw(RT::Extension::MandatorySubject)));</div>
<div> </div>
<div>I also tried adding the above following way: Set(@Plugins,qw(RT::Extension::MandatorySubject)); </div>
<div> </div>
<div>The server was restarted before testing.</div>
<div> </div>
<div>I have read this extension is worked for many people. I am wondering what is missing is my case?</div>
<div> </div>
<div>Thank you in advance for your advise.</div>
<div>vm</div>