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<p class=MsoNormal>I don't want my users to be able to see tickets in queues
where they don't have privileges. All my users are privileged and AdminCc on
one queue or another. I copied my permissions below. There are no groups with
rights. Why are people able to view tickets when they have no rights on that
queue (aren't Owner, Requestor, Cc or AdminCc)<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>Everyone:<o:p></o:p></p>
<p class=MsoNormal> CreateTicket<o:p></o:p></p>
<p class=MsoNormal> ReplyToTicket<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>Privileged:<o:p></o:p></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:black'> CreateOwnDashboard<br>
DeleteOwnDashboard<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:black'> ForwardMessage<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:black'> LoadSavedSearch<br>
ModifyOwnDashboard<br>
ModifySelf<br>
SeeOwnDashboard<br>
ShowSavedSearches<br>
SubscribeDashboard<br>
Watch<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:black'><o:p> </o:p></span></p>
<p class=MsoNormal>Unprivileged:<o:p></o:p></p>
<p class=MsoNormal> [none]<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>Owner:<o:p></o:p></p>
<p class=MsoNormal> ModifyTicket<o:p></o:p></p>
<p class=MsoNormal> ShowTicket<o:p></o:p></p>
<p class=MsoNormal> ShowTicketComments<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>Requestor:<o:p></o:p></p>
<p class=MsoNormal> ShowTicket<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>Cc:<o:p></o:p></p>
<p class=MsoNormal> SeeQueue<o:p></o:p></p>
<p class=MsoNormal> ShowTicket<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>AdminCC:<span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:black'><br>
CommentOnTicket<br>
DeleteTicket<br>
ModifyCustomField<br>
ModifyOwnMembership<br>
ModifyQueueWatchers<br>
ModifyTicket<br>
OwnTicket<br>
SeeCustomField<br>
ShowOutgoingEmail<br>
ShowTicket<br>
ShowTicketComments<br>
StealTicket<br>
TakeTicket<br>
WatchAsAdminCc</span><o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
</div>
<br /><br /><FONT size=2 face=Verdana><STRONG>Josh Narins</STRONG></FONT><BR><BR><FONT size=1
face=Verdana>Director of Application Development<BR>SeniorBridge<BR>845 Third Ave<br/>
7th Floor<BR>New York, NY 10022 <br/>
Tel: (212) 994-6194 <br/>
Fax: (212) 994-4260 <br/>
Mobile:
(917) 488-6248<BR>jnarins@seniorbridge.com<BR><A
href="http://www.seniorbridge.com/">seniorbridge.com</A></FONT><BR><BR><IMG
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