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<p class=MsoNormal>I don't want my users to be able to see tickets in queues
where they don't have privileges. All my users are privileged and AdminCc on
one queue or another. I copied my permissions below. There are no groups with
rights. Why are people able to view tickets when they have no rights on that
queue (aren't Owner, Requestor, Cc or AdminCc)<o:p></o:p></p>

<p class=MsoNormal><o:p> </o:p></p>

<p class=MsoNormal>Everyone:<o:p></o:p></p>

<p class=MsoNormal>  CreateTicket<o:p></o:p></p>

<p class=MsoNormal>  ReplyToTicket<o:p></o:p></p>

<p class=MsoNormal><o:p> </o:p></p>

<p class=MsoNormal>Privileged:<o:p></o:p></p>

<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:black'>  CreateOwnDashboard<br>
  DeleteOwnDashboard<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:black'>  ForwardMessage<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:black'>  LoadSavedSearch<br>
  ModifyOwnDashboard<br>
  ModifySelf<br>
  SeeOwnDashboard<br>
  ShowSavedSearches<br>
  SubscribeDashboard<br>
  Watch<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:black'><o:p> </o:p></span></p>

<p class=MsoNormal>Unprivileged:<o:p></o:p></p>

<p class=MsoNormal>  [none]<o:p></o:p></p>

<p class=MsoNormal><o:p> </o:p></p>

<p class=MsoNormal>Owner:<o:p></o:p></p>

<p class=MsoNormal>  ModifyTicket<o:p></o:p></p>

<p class=MsoNormal>  ShowTicket<o:p></o:p></p>

<p class=MsoNormal>  ShowTicketComments<o:p></o:p></p>

<p class=MsoNormal><o:p> </o:p></p>

<p class=MsoNormal>Requestor:<o:p></o:p></p>

<p class=MsoNormal>  ShowTicket<o:p></o:p></p>

<p class=MsoNormal><o:p> </o:p></p>

<p class=MsoNormal>Cc:<o:p></o:p></p>

<p class=MsoNormal>  SeeQueue<o:p></o:p></p>

<p class=MsoNormal>  ShowTicket<o:p></o:p></p>

<p class=MsoNormal><o:p> </o:p></p>

<p class=MsoNormal>AdminCC:<span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:black'><br>
  CommentOnTicket<br>
  DeleteTicket<br>
  ModifyCustomField<br>
  ModifyOwnMembership<br>
  ModifyQueueWatchers<br>
  ModifyTicket<br>
  OwnTicket<br>
  SeeCustomField<br>
  ShowOutgoingEmail<br>
  ShowTicket<br>
  ShowTicketComments<br>
  StealTicket<br>
  TakeTicket<br>
  WatchAsAdminCc</span><o:p></o:p></p>

<p class=MsoNormal><o:p> </o:p></p>

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<br /><br /><FONT size=2 face=Verdana><STRONG>Josh Narins</STRONG></FONT><BR><BR><FONT size=1 
face=Verdana>Director of Application Development<BR>SeniorBridge<BR>845 Third Ave<br/>
7th Floor<BR>New York, NY 10022 <br/>
Tel: (212) 994-6194 <br/>
Fax: (212) 994-4260 <br/>
Mobile: 
(917) 488-6248<BR>jnarins@seniorbridge.com<BR><A 
href="http://www.seniorbridge.com/">seniorbridge.com</A></FONT><BR><BR><IMG 
border=0 hspace=0 alt=SeniorBridge align=baseline 
src="http://www.seniorbridge.com/images/seniorbridgedisclaimerTAG.gif"></FONT><br /><br />
<HR style="HEIGHT: 1px">
<FONT size=1 face=Verdana><STRONG>SeniorBridge Statement of 
Confidentiality:</STRONG> The contents of this email message are intended for 
the exclusive use of the addressee(s) and may contain confidential or privileged 
information. Any dissemination, distribution or copying of this email by an 
unintended or mistaken recipient is strictly prohibited. In said event, kindly 
reply to the sender and destroy all entries of this message and any attachments 
from your system. Thank you.</FONT></body>

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