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<p class="MsoNormal">Hi there,</p>
<p class="MsoNormal">It’s a long shot… but it’s worth to ask if
there is a way or a plug-in that already exist that would implement a paging
service, i.e. when a specific ticket is created, send a notification to a
handheld and repeat/escalate in case the ticket is not taken</p>
<p class="MsoNormal"> </p>
<p class="MsoNormal">Thanks,</p>
<p class="MsoNormal">Fadel</p>
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