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On 09/30/2010 12:11 PM, Yoni Rabkin wrote:
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<title>[rt-users] An RT mode for GNU/Emacs</title>
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<p><font size="2">Hello,<br>
<br>
I volunteer for the Free Software Foundation's GPL Compliance
Lab. The<br>
FSF uses RT internally to manage the emails sent to the
Compliance<br>
Lab. In order to streamline my work I've written an interface
to RT for<br>
GNU/Emacs. A number of people have already written extensions
to the<br>
code and we use it daily.<br>
<br>
The code is licensed under the same license as RT (namely the
GPL) and<br>
is available via the Git version control system with the
following<br>
command:<br>
<br>
$ git clone <a moz-do-not-send="true"
href="http://yrk.nfshost.com/repos/rt-liberation.git/">http://yrk.nfshost.com/repos/rt-liberation.git/</a><br>
<br>
--<br>
"Cut your own wood and it will warm you twice"<br>
<br>
RT Training in Washington DC, USA on Oct 25 & 26 2010<br>
Last one this year -- Learn how to get the most out of RT!<br>
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<br>
Hi. I realize this is a pretty old post, but I was wondering if
there were any instructions for using rt-liberation? I'm pretty new
to emacs and wanted to give rt-liberation a try.<br>
I did make the info file found in the doc directory and have emacs
configured to load.<br>
<br>
I have this in my emacs config file:<br>
<br>
;; for RT<br>
(require 'rt-liberation)<br>
(setq rt-liber-rt-binary "/home/john/bin/rt"<br>
rt-liber-rt-version "3.8.8")<br>
(setq rt-liber-username "jalberts")<br>
(require 'rt-liberation-update)<br>
<br>
'rt ls' at the command line lists all open and new tickets.<br>
<br>
In emacs. I hit 'meta-x' and type 'rt-liber-browse-query', hit
enter, and then hit enter again for the query hoping to get a list
of all tickets. But it says 'no results for query'. I've also
tried a simple query like "queue = 'unassigned'" and get the same
result.<br>
<br>
What else do I need to do?<br>
<br>
Thanks<br>
<br>
<pre class="moz-signature" cols="72">--
John Alberts
Hosted Services
Exlibris USA
<a class="moz-txt-link-abbreviated" href="mailto:john.alberts@exlibrisgroup.com">john.alberts@exlibrisgroup.com</a>
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