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<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>We’re running 3.8.8.<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Thanks,<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Brian<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
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<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> ruslan.zakirov@gmail.com
[mailto:ruslan.zakirov@gmail.com] <b>On Behalf Of </b>Ruslan Zakirov<br>
<b>Sent:</b> Tuesday, November 16, 2010 10:50 AM<br>
<b>To:</b> Brian Thompson<br>
<b>Cc:</b> rt-users@lists.bestpractical.com<br>
<b>Subject:</b> Re: [rt-users] RT::Extension::PriorityAsString Help Request (Comple
& Configuration)<o:p></o:p></span></p>
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<p class=MsoNormal><o:p> </o:p></p>
<p>Are you on RT 3.8.3 or newer?<o:p></o:p></p>
<p>Regards, Ruslan. From phone.<o:p></o:p></p>
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<p class=MsoNormal>2010 11 16 20:37 пользователь "Brian Thompson"
<<a href="mailto:Brian.Thompson@tridentmicro.com">Brian.Thompson@tridentmicro.com</a>>
написал:<br>
> Thank you Kevin. I backed out to a pristine copy of our running RT and
reinstalled the Extension to no avail (must be our non-standard installation
structure as you suggest, something I inherited I'm afraid...).<br>
> <br>
> Thanks again!,<br>
> <br>
> <--Brian--><br>
> <br>
> <br>
> -----Original Message-----<br>
> From: <a href="mailto:rt-users-bounces@lists.bestpractical.com">rt-users-bounces@lists.bestpractical.com</a>
[mailto:<a href="mailto:rt-users-bounces@lists.bestpractical.com">rt-users-bounces@lists.bestpractical.com</a>]
On Behalf Of Kevin Falcone<br>
> Sent: Tuesday, November 16, 2010 8:49 AM<br>
> To: <a href="mailto:rt-users@lists.bestpractical.com">rt-users@lists.bestpractical.com</a><br>
> Subject: Re: [rt-users] RT::Extension::PriorityAsString Help Request
(Comple & Configuration)<br>
> <br>
> On Tue, Nov 16, 2010 at 08:28:52AM -0800, Brian Thompson wrote:<br>
>> Still stuck making this work. I believe my latest compilation via <br>
>> make is now correct (per Kevin's advice) however I'm not seeing any <br>
>> "priority as a string" functionality. Does anyone have this
working <br>
>> at their site? If so, did anything beyond the instructions below need <br>
>> to be done?:<br>
>> <br>
>> <a
href="http://search.cpan.org/dist/RT-Extension-PriorityAsString/lib/RT/Exten">http://search.cpan.org/dist/RT-Extension-PriorityAsString/lib/RT/Exten</a><br>
>> sion/PriorityAsString.pm#INSTALLATION<br>
> <br>
> Followed those directions exactly against a vanilla rt3.8.8 install and it
works fine (see screenshot). I suspect something to do with your unusual
installation structure or your previous install which clobbered some installed
files.<br>
> <br>
> -kevin<o:p></o:p></p>
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