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<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>You also need to see what is in the @INC of your running RT
process.<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>print join "\n", @INC, '';<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
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<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>
rt-users-bounces@lists.bestpractical.com
[mailto:rt-users-bounces@lists.bestpractical.com] <b>On Behalf Of </b>Alex
Moran<br>
<b>Sent:</b> Thursday, November 18, 2010 3:07 PM<br>
<b>To:</b> Ruslan Zakirov<br>
<b>Cc:</b> rt-users@lists.bestpractical.com<br>
<b>Subject:</b> Re: [rt-users] Can't locate Log/Dispatch.pm in @INC<o:p></o:p></span></p>
</div>
</div>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>Thanks for responding. Here are the locations of all the
Dispatch.pm files on my server:<o:p></o:p></p>
<div>
<p class=MsoNormal><o:p> </o:p></p>
</div>
<div>
<p style='margin:0in;margin-bottom:.0001pt'><span style='font-size:9.0pt;
font-family:"Helvetica","sans-serif"'>/Users/myuser/.cpan/build/Log-Dispatch-2.27-So36hB/lib/Log/Dispatch.pm<o:p></o:p></span></p>
<p style='margin:0in;margin-bottom:.0001pt'><span style='font-size:9.0pt;
font-family:"Helvetica","sans-serif"'>/Users/myuser/.cpan/build/Log-Dispatch-2.27-So36hB/blib/lib/Log/Dispatch.pm<o:p></o:p></span></p>
<p style='margin:0in;margin-bottom:.0001pt'><span style='font-size:9.0pt;
font-family:"Helvetica","sans-serif"'>/opt/local/lib/perl5/site_perl/5.8.9/Log/Dispatch.pm<o:p></o:p></span></p>
<p style='margin:0in;margin-bottom:.0001pt'><span style='font-size:9.0pt;
font-family:"Helvetica","sans-serif"'>/Users/myuser/Library/Application
Support/.cpan/build/Log-Dispatch-2.27-rmVcKn/lib/Log/Dispatch.pm<o:p></o:p></span></p>
<p style='margin:0in;margin-bottom:.0001pt'><span style='font-size:9.0pt;
font-family:"Helvetica","sans-serif"'>/Users/myuser/Library/Application
Support/.cpan/build/Log-Dispatch-2.27-rmVcKn/blib/lib/Log/Dispatch.pm<o:p></o:p></span></p>
<p style='margin:0in;margin-bottom:.0001pt'><span style='font-size:9.0pt;
font-family:"Helvetica","sans-serif"'>/Users/myuser/Library/Application
Support/.cpan/build/Log-Dispatch-2.27-AQZxLe/lib/Log/Dispatch.pm<o:p></o:p></span></p>
<p style='margin:0in;margin-bottom:.0001pt'><span style='font-size:9.0pt;
font-family:"Helvetica","sans-serif"'>/Users/myuser/Library/Application
Support/.cpan/build/Log-Dispatch-2.27-AQZxLe/blib/lib/Log/Dispatch.pm<o:p></o:p></span></p>
<p style='margin:0in;margin-bottom:.0001pt'><span style='font-size:9.0pt;
font-family:"Helvetica","sans-serif"'><o:p> </o:p></span></p>
<p style='margin:0in;margin-bottom:.0001pt'><span style='font-size:9.0pt;
font-family:"Helvetica","sans-serif"'>If it is a permission problem what should
it's permissions be? ls /opt/local/lib/perl5/site_perl/5.8.9/Log/ says:<o:p></o:p></span></p>
<p style='margin:0in;margin-bottom:.0001pt'><span style='font-size:9.0pt;
font-family:"Helvetica","sans-serif"'>-r--r--r-- root:admin Dispatch.pm <o:p></o:p></span></p>
<p style='margin:0in;margin-bottom:.0001pt'><span style='font-size:9.0pt;
font-family:"Helvetica","sans-serif"'><o:p> </o:p></span></p>
<p style='margin:0in;margin-bottom:.0001pt'><span style='font-size:9.0pt;
font-family:"Helvetica","sans-serif"'>Thanks,<o:p></o:p></span></p>
<p style='margin:0in;margin-bottom:.0001pt'><span style='font-size:9.0pt;
font-family:"Helvetica","sans-serif"'>Alex<o:p></o:p></span></p>
<p style='margin:0in;margin-bottom:.0001pt'><span style='font-size:9.0pt;
font-family:"Helvetica","sans-serif"'><o:p> </o:p></span></p>
<p style='margin:0in;margin-bottom:.0001pt'><span style='font-size:9.0pt;
font-family:"Helvetica","sans-serif"'><o:p> </o:p></span></p>
<p class=MsoNormal><o:p> </o:p></p>
<div>
<p class=MsoNormal>On Thu, Nov 18, 2010 at 1:14 AM, Ruslan Zakirov <<a
href="mailto:ruz@bestpractical.com">ruz@bestpractical.com</a>> wrote:<o:p></o:p></p>
<p class=MsoNormal>Hi,<br>
<br>
You either have permissions problems or two perls and server using one<br>
and you testing another.<br>
<br>
Are you sure Log/Dispatch.pm is in one of those dirs?<o:p></o:p></p>
<div>
<div>
<p class=MsoNormal style='margin-bottom:12.0pt'><br>
On Thu, Nov 18, 2010 at 3:33 AM, Alex Moran <<a
href="mailto:salsicha@gmail.com">salsicha@gmail.com</a>> wrote:<br>
> I just installed rt-3.8.8 on Mac OS X Server 10.6.5. Installation went<br>
> smooth enough, but when I edited the VirtualHost entry<br>
> in /etc/apache2/sites/0000_any_80_.conf and added the line
"PerlRequire<br>
> /opt/rt3/bin/<a href="http://webmux.pl" target="_blank">webmux.pl</a>"
Apache would crash at startup.<br>
><br>
> Here is the error from the WebServer error log:<br>
><br>
> Can't locate Log/Dispatch.pm in @INC (@INC contains:<br>
> /opt/rt3/bin/../local/lib /opt/rt3/bin/../lib /Library/Perl/Updates/5.10.0<br>
> /System/Library/Perl/5.10.0/darwin-thread-multi-2level<br>
> /System/Library/Perl/5.10.0
/Library/Perl/5.10.0/darwin-thread-multi-2level<br>
> /Library/Perl/5.10.0
/Network/Library/Perl/5.10.0/darwin-thread-multi-2level<br>
> /Network/Library/Perl/5.10.0 /Network/Library/Perl<br>
> /System/Library/Perl/Extras/5.10.0/darwin-thread-multi-2level<br>
> /System/Library/Perl/Extras/5.10.0 . /usr)<br>
><br>
> at /opt/rt3/bin/../lib/RT.pm line 222.<br>
><br>
> BEGIN failed--compilation aborted at /opt/rt3/bin/../lib/RT.pm line 222.<br>
><br>
> Compilation failed in require at /opt/rt3/bin/<a href="http://webmux.pl"
target="_blank">webmux.pl</a> line 136.<br>
><br>
> Compilation failed in require at (eval 2) line 1.<br>
><br>
> Can't load Perl file: /opt/rt3/bin/<a href="http://webmux.pl"
target="_blank">webmux.pl</a> for server <a href="http://testserver.com:0"
target="_blank">testserver.com:0</a>,<br>
> exiting...<br>
><br>
> I looked at line 222 of /opt/rt3/lib/RT.pm and here is what it says:<br>
><br>
> use Log::Dispatch 1.6;<br>
><br>
> But CPAN says my Log::Dispatch version is 2.27.<br>
><br>
> Can anyone tell me what I need to do? I tried to downgrade Log::Dispatch
but<br>
> I couldn't see any way of doing that with CPAN. When I comment out the<br>
> PerlRequire line ReportTracker says I haven't configured mod_perl or
fastcgi<br>
> properly.<br>
><br>
> Thanks,<br>
><br>
> Alex<br>
<br>
<br>
<o:p></o:p></p>
</div>
</div>
<p class=MsoNormal><span style='color:#888888'>--<br>
Best regards, Ruslan.</span><o:p></o:p></p>
</div>
<p class=MsoNormal><o:p> </o:p></p>
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