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Actually, looking at the code and the steps involved, it's a fairly
straight forward modification.<br>
<br>
I've implemented the changes but it's not really what I was
expecting/wanting. (It has given me a bit of an insight into the
internal workings of RT, though). The code seems to only give me a
reporting feature.<br>
<br>
What I'm actually looking for is a 'clickable' button that will
start/stop a timer. The timer will automatically log time against a
ticket I'm working on.<br>
<br>
A few years ago, I used a bespoke implementation (java server pages)
of a task oriented project management system that had exactly this
feature. It worked a treat and saved a lot of time manually tracking
the time worked on a task and then filling in the box with the time.<br>
<br>
Has anyone tried implementing such a feature and failed? I'd be
interested in making an attempt at this but I have very little
understanding of RT and my perl skills are quite limited.<br>
<br>
Best Regards,<br>
<br>
Tom<br>
<br>
On 30/11/10 08:35, Tom Robinson wrote:
<blockquote cite="mid:4CF41CBE.3010800@motec.com.au" type="cite">
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Thank you gentlemen!<br>
<br>
I'm not sure if this is exactly what I was thinking but it's worth
a look. I will make an attempt at this code integration to my RT
site after I've finished with another website upgrade I'm doing
and let you know how I get on.<br>
<br>
Has anyone else tried this or similar code?<br>
<br>
Regards,<br>
<br>
Tom<br>
<br>
On 29/11/10 16:44, john habermann wrote:
<blockquote
cite="mid:AANLkTik7SPdM4Any9O7Nz0RJ3UK3uBW2KuhTSFfbAxvx@mail.gmail.com"
type="cite">Here is the link to the original email that Jesse
published about it. <a moz-do-not-send="true"
href="http://www.mail-archive.com/rt-users@lists.bestpractical.com/msg04795.html">http://www.mail-archive.com/rt-users@lists.bestpractical.com/msg04795.html</a><br>
<br>
<div class="gmail_quote">On Thu, Nov 25, 2010 at 6:50 PM, Brumm,
Torsten / Kuehne + Nagel / Ham MI-ID <span dir="ltr"><<a
moz-do-not-send="true"
href="mailto:torsten.brumm@kuehne-nagel.com">torsten.brumm@kuehne-nagel.com</a>></span>
wrote:<br>
<blockquote class="gmail_quote" style="margin: 0pt 0pt 0pt
0.8ex; border-left: 1px solid rgb(204, 204, 204);
padding-left: 1ex;">Hi Tom,<br>
i remember an addon at bps svn called RT-Extension-TimedWork
but i can't find it at BPS Git or Cpan at the moment.<br>
<br>
Think this is the addon you are looking for. We check at
home tonight for it.<br>
<br>
Torsten<br>
<br>
-----Ursprüngliche Nachricht-----<br>
Von: <a moz-do-not-send="true"
href="mailto:rt-users-bounces@lists.bestpractical.com">rt-users-bounces@lists.bestpractical.com</a>
[mailto:<a moz-do-not-send="true"
href="mailto:rt-users-bounces@lists.bestpractical.com">rt-users-bounces@lists.bestpractical.com</a>]
Im Auftrag von Tom Robinson<br>
Gesendet: Mittwoch, 24. November 2010 22:57<br>
An: <a moz-do-not-send="true"
href="mailto:rt-users@lists.bestpractical.com">rt-users@lists.bestpractical.com</a><br>
Betreff: [rt-users] RT Task Timer<br>
<div>
<div class="h5"><br>
Hi,<br>
<br>
Just curious if anyone knows of an extension to RT that
allows automated task timing? Some kind of 'button'
that, when clicked, would start timing a task and then
when you click it a second time it logs the time against
a specific task.<br>
<br>
Anyone?<br>
<br>
Regards,<br>
<br>
Tom<br>
<br>
--<br>
<br>
Tom Robinson<br>
System Administrator<br>
<br>
MoTeC<br>
<br>
121 Merrindale Drive<br>
Croydon South<br>
3136 Victoria<br>
Australia<br>
<br>
T: +61 3 9761 5050<br>
F: +61 3 9761 5051<br>
E: <a moz-do-not-send="true"
href="mailto:tom.robinson@motec.com.au">tom.robinson@motec.com.au</a><br>
<br>
<br>
</div>
</div>
</blockquote>
</div>
<br>
</blockquote>
<br>
<br>
<pre class="moz-signature" cols="72">--
Tom Robinson
System Administrator
MoTeC
121 Merrindale Drive
Croydon South
3136 Victoria
Australia
T: +61 3 9761 5050
F: +61 3 9761 5051
E: <a moz-do-not-send="true" class="moz-txt-link-abbreviated" href="mailto:tom.robinson@motec.com.au">tom.robinson@motec.com.au</a></pre>
</blockquote>
<br>
<br>
<pre class="moz-signature" cols="72">--
Tom Robinson
System Administrator
MoTeC
121 Merrindale Drive
Croydon South
3136 Victoria
Australia
T: +61 3 9761 5050
F: +61 3 9761 5051
E: <a class="moz-txt-link-abbreviated" href="mailto:tom.robinson@motec.com.au">tom.robinson@motec.com.au</a></pre>
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