I'm a bit confused here.. tried reading up on this but.. maybe I just need a layman's explanation of what I need to be doing here.<div><br></div><div>We were using rt 3.8.7, but recently upgraded to 3.8.8. As per the README, after the 'make upgrade' I ran:</div>
<div><br></div><div><br></div><div>/opt/rt3/sbin/rt-setup-database --dba rt_user --prompt-for-dba-password --action upgrade</div><div><br></div><div><br></div><div>which initially gave an error about RTAddressRegexp not being set. So after some digging, I've set the regular expression up in /opt/rt3/etc/RT_SiteConfig.pm and re-ran the above line, w/o the aforementioned error. However, this morning when I went to create a test ticket, I get:</div>
<div><br></div><div><br></div><div><a href="mailto:mymail@myserver.com">mymail@myserver.com</a> is an address RT receives mail at. Adding it as a 'Requestor' would create a mail loop</div><div><br></div><div><br></div>
<div>(obviously that's not the email address.. just kinda.. censoring..)</div><div><br></div><div>In the past, we've always used this email address as the single address to send out notifications, etc.. and we don't really get "replies" to tickets via email. So now it appears it wants a different email account, rather than the "catch-all" one we made. I tried uncommenting the line from RT_SiteConfig.pm and restarting apache, but that didn't seem to change anything. Before I accidentally break something, can someone help me out here? All I want is to have it able to submit tickets using the catch-all email account we made for it.</div>