<html><head><style type='text/css'>p { margin: 0; }</style></head><body><div style='font-family: Times New Roman; font-size: 12pt; color: #000000'>I am looking for a way to send an email from RT to a specified e-mail address that is not an account in RT or associated with the ticket as a requestor, watcher, CC:, BCC:...etc....<br><br>I have the logic down to specify the e-mail address and have some nasty perl code to actually send the e-mail. But, it seems that RT has some internal module(s) that handle what the nasty perl code is doing.<br><br>I can see the RT::Action:SendEmail module, but how do I incorporate that into a script that allows me to do what I am looking to do?<br><span><br><br>Thanks,<br><br><br><span name="x"></span>Kurt Engle<br></span><br></div></body></html>