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I'll look at upping the debug level. Not sure how - but I'll get the
book out and look through the config file.<br>
<br>
Thanks,<br>
<br>
Kevin<br>
<br>
On 09/12/10 13:57, Kevin Falcone wrote:
<blockquote cite="mid:20101209135716.GD565@jibsheet.com" type="cite">
<pre wrap="">On Thu, Dec 09, 2010 at 12:40:18PM +0000, Kevin Bailey wrote:
</pre>
<blockquote type="cite">
<pre wrap="">Hi,
Hopefully a quick pointer is what I need.
We've been running RT 3.6.1 for years no probs.
We've now set up a new (replacement server) and installed RT 3.6.7.
The database under the 3.6.1 install was copied over and put on to
the 3.6.7 server - the the RT instance was connected to this DB.
All seems to be working OK on the web interface. Only issue is that
emails are not being sent.
I.e. when I create a test ticket I set up my gmail email address as
the requestor. When I type up a reply via the web interface it says
it's going to send a reply to the requestor email address.
But according to the email server logs it doesn't even try to send
anything - and the ticket has no entry for the email being sent.
</pre>
</blockquote>
<pre wrap="">
You don't say what the RT logs say
</pre>
<blockquote type="cite">
<pre wrap="">As the DB has been copied then all settings etc are the same as
before - and the RT_SiteConfig.pm file looks sane.
Is there something I need to set up RE the mail server (Postfix).
Any pointers gratefully received.
</pre>
</blockquote>
</blockquote>
<br>
<div class="moz-signature">-- <br>
<b style="color: rgb(0, 0, 0);">Kevin Bailey</b>
<br>
Director/Programmer - Freeway Projects Limited
<br>
Web: <a href="http://www.freewayprojects.com/">www.freewayprojects.com</a>
<br>
Email: <a href="mailto:kbailey@freewayprojects.com">kbailey@freewayprojects.com</a>
<br>
Phone: +44 (0)1752 267090
<br>
<br>
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href="http://www.amnesty.org.uk/recycle" title="Recycle for Amnesty"><img
src="cid:part1.07010506.00040604@freewayprojects.com"
alt="Recycle for Amnesty" height="38" width="250"></a>
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