I found this in my System Configuration:<div><br></div><div><span class="Apple-style-span" style="font-family: arial, helvetica, sans-serif; font-size: 13px; line-height: 16px; "><table border="0" cellspacing="0" cellpadding="5" width="100%" class="collection" style="font-size: 0.9em; margin-top: 0.75em; border-top-width: 1px; border-left-width: 1px; border-top-style: solid; border-left-style: solid; border-top-color: rgb(170, 170, 170); border-left-color: rgb(170, 170, 170); border-bottom-width: 2px; border-bottom-style: solid; border-bottom-color: rgb(153, 153, 153); border-right-width: 2px; border-right-style: solid; border-right-color: rgb(153, 153, 153); ">

<tbody><tr class="evenline"><td class="collection-as-table" style="padding-right: 0.5em; background-image: initial; background-attachment: initial; background-origin: initial; background-clip: initial; background-color: rgb(238, 238, 238); padding-top: 0.5em; padding-left: 1em; background-position: initial initial; background-repeat: initial initial; ">

MessageBoxRichText</td><td class="collection-as-table" style="padding-right: 0.5em; background-image: initial; background-attachment: initial; background-origin: initial; background-clip: initial; background-color: rgb(238, 238, 238); padding-top: 0.5em; background-position: initial initial; background-repeat: initial initial; ">

1</td><td class="collection-as-table" style="padding-right: 0.5em; background-image: initial; background-attachment: initial; background-origin: initial; background-clip: initial; background-color: rgb(238, 238, 238); padding-top: 0.5em; white-space: nowrap; background-position: initial initial; background-repeat: initial initial; ">

core config<br></td></tr></tbody></table></span><br></div><div>That's all I could really find about RichText.</div><div>--<br>Max McGrath<br>Asst. Network Admin/Systems Specialist<br>Carthage College<br>262-552-5512<br>

<a href="mailto:mmcgrath@carthage.edu">mmcgrath@carthage.edu</a><br>
<br><br><div class="gmail_quote">On Tue, Dec 14, 2010 at 3:17 PM, Kevin Falcone <span dir="ltr"><<a href="mailto:falcone@bestpractical.com">falcone@bestpractical.com</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex;">

<div class="im">On Tue, Dec 14, 2010 at 03:11:31PM -0600, Max McGrath wrote:<br>
<br>
>    I don't quite know what file to check for this config? Could you point me in the right<br>
>    direction?<br>
<br>
</div>You can look at your Preferences or RT_SiteConfig<br>
Probably best to check both.<br>
<font color="#888888"><br>
-kevin<br>
</font></blockquote></div><br></div><div><br></div>