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<p class=MsoNormal><font size=2 face=Arial><span lang=EN-GB style='font-size:
10.0pt'>Hi<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span lang=EN-GB style='font-size:
10.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span lang=EN-GB style='font-size:
10.0pt'>I have some Problems with the Charset encoding in rt3.8.8.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span lang=EN-GB style='font-size:
10.0pt'>All the German Umlaute are displayed as </span></font><font size=2
face=Tahoma><span lang=EN-GB style='font-size:10.0pt;font-family:Tahoma'>�</span></font><font
size=2><span lang=EN-GB style='font-size:10.0pt'> in the Attachments of Tickets
and all descriptions, titles, etc. in RT. If I manually change the charset of
the Browser to ISO-8859-1, all the Umlaute are displayed as they should be.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span lang=EN-GB style='font-size:
10.0pt'>With a modification of the file lib/RT/Interfaces/Web.pm:<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span lang=FR style='font-size:10.0pt'>91d90<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span lang=FR style='font-size:10.0pt'><
$$ref = Encode::encode_utf8($$ref);<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span lang=EN-GB style='font-size:
10.0pt'>the Attachments are displayed correct again (and so are the titles of
the tables on the main page). However the descriptions and the column-names of
the tables still show the </span></font><font size=2 face=Tahoma><span
lang=EN-GB style='font-size:10.0pt;font-family:Tahoma'>� sign in place
of an Umlaut. If I change the Charset of the Browser to</span></font><font
size=2><span lang=EN-GB style='font-size:10.0pt'> ISO-8859-1, everything looks
fine again.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span lang=EN-GB style='font-size:
10.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span lang=EN-GB style='font-size:
10.0pt'>The system runs on CentOS 5.5<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span lang=EN-GB style='font-size:
10.0pt'>perl –v shows:<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span lang=EN-GB style='font-size:
10.0pt'>This is perl 5, version 12, subversion 2 (v5.12.2) built for i686-linux<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span lang=EN-GB style='font-size:
10.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span lang=EN-GB style='font-size:
10.0pt'>The *.po files are marked as UTF-8<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span lang=EN-GB style='font-size:
10.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span lang=EN-GB style='font-size:
10.0pt'>I’m grateful for any reply, thx<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span lang=EN-GB style='font-size:
10.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt'>--<br>
Simon Maurer<br>
ProEda AG Datenmanagement<br>
Neufeldstrasse 1, CH-3076 Worb</span></font><o:p></o:p></p>
<div>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt'>Tel
+41 31 838 45 00<br>
Direkt +41 31 838 45 07<br>
Fax +41 31 838 45 40<br>
<<a href="mailto:simon.maurer@proeda.com">mailto:simon.maurer@proeda.com</a>><br>
<<a href="http://www.proeda.com/">http://www.proeda.com/</a>></span></font><o:p></o:p></p>
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<p class=MsoNormal><font size=2 face=Arial><span style='font-size:11.0pt'> <o:p></o:p></span></font></p>
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<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt'><br>
</span></font><font size=2><span lang=EN-GB style='font-size:10.0pt'>Disclaimer<o:p></o:p></span></font></p>
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<p class=MsoNormal><font size=2 face=Arial><span lang=EN-GB style='font-size:
10.0pt'> <o:p></o:p></span></font></p>
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<p class=MsoNormal><font size=2 face=Arial><span lang=EN-GB style='font-size:
10.0pt'>The contents of this message and any attachments to it are confidential
and may be legally privileged.<br>
If you have received this message in error you should delete it from your
system immediately and advise the sender.<br>
To any recipient of this message within ProEda AG, unless otherwise stated you
should consider this<br>
message and attachments as "ProEda AG confidential".</span></font><font
size=3 face="Times New Roman"><span lang=EN-GB style='font-size:12.0pt;
font-family:"Times New Roman"'><o:p></o:p></span></font></p>
<p class=MsoNormal><span lang=EN-GB><o:p> </o:p></span></p>
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