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<BODY>The command newaliases I was led to believe was only for sendmail. What you need is:<br/>postalias /etc/aliases<br/><br/>Unless you have newaliases somehow linked to the above, postfix won't read the aliases file. <br/><br/>At least I hope that is it. :)<br/><br/><p>Sent from blackberry</p><hr/><div><b>From: </b> Gregory Greafers <gregory@accesskenya.com>
</div><div><b>Sender: </b> rt-users-bounces@lists.bestpractical.com
</div><div><b>Date: </b>Wed, 05 Jan 2011 15:34:21 +0300</div><div><b>To: </b>rt users<rt-users@lists.bestpractical.com></div><div><b>ReplyTo: </b> gregory@accesskenya.com
</div><div><b>Subject: </b>[rt-users] RT Queue mails with errors on Postfix</div><div><br/></div>
Hi RT Community,<BR>
I have an issue I want to troubleshoot and resolve. I have <BR>
- CentOS 5.5, <BR>
- RT 3.8.8,<BR>
- postfix as an MTA running on [<FONT SIZE="2">myrtdomain.com</FONT>] sending and responding to mails internal to [<FONT SIZE="2">mycompanydomain.com</FONT>]. <FONT SIZE="2">mycompanydomain.com</FONT> is on MDaemon mail server<BR>
- apache2 server<BR>
<BR>
I keep seeing this error in my postfix logs (<FONT SIZE="2">tail -f /var/log/maillog</FONT>)<BR>
<BR>
<FONT SIZE="1">Jan 5 14:08:10 noc postfix/cleanup[6000]: warning: database /etc/postfix/virtual.db is older than source file /etc/postfix/virtual</FONT><BR>
...<BR>
<FONT SIZE="1">Jan 5 14:51:14 noc postfix/local[6094]: C11C85F696D: to=<nops@myrtdomain.com>, relay=local, delay=11811, delays=11811/0.01/0/0.2, dsn=4.3.0, status=deferred (temporary failure. Command output: RT server error. The RT server which handled your email did not behave as expected. It said: temporary failure - RT couldn't find the queue: CoreNetwork )</FONT><BR>
<BR>
My /etc/aliases has the queue specified, matching the CoreNetwork queue I created on RT webinterface with my root account:<BR>
<BR>
<FONT SIZE="1">core: "|/opt/rt3/bin/rt-mailgate --queue CoreNetwork --action correspond --url http://myrtdomain.com"</FONT><BR>
<FONT SIZE="1">core-response: "|/opt/rt3/bin/rt-mailgate --queue CoreNetwork --action comment --url http://myrtdomain.com"</FONT><BR>
<BR>
Any ideas on how I can resolve this? I have tried these steps in sequence<BR>
<FONT SIZE="1">newaliases</FONT><BR>
<FONT SIZE="1">postfix reload </FONT><BR>
<FONT SIZE="1">service postfix restart [ok]</FONT><BR>
<FONT SIZE="1">service httpd restart [ok]</FONT><BR>
<BR>
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-- <BR>
Regards,<BR>
<BR>
<B><FONT COLOR="#000000">Gregory Okoth</FONT></B><BR>
<B><FONT COLOR="#000000">NOC Engineer</FONT></B><BR>
<BR>
<FONT SIZE="2"><FONT COLOR="#000000">Email:</FONT></FONT><U><FONT SIZE="2"><FONT COLOR="#0000ff"><A HREF="mailto:noc@accesskenya.com">noc@accesskenya.com</A></FONT></FONT></U><FONT SIZE="2"><FONT COLOR="#000000"> </FONT></FONT><BR>
<FONT SIZE="2"><FONT COLOR="#000000">Tel: (254 20) 360 0908</FONT></FONT><BR>
<FONT SIZE="2"><FONT COLOR="#000000">Fax: (254 20)(254 20) 360 0001</FONT></FONT><BR>
<BR>
<BR>
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