<html><head><style type='text/css'>p { margin: 0; }</style></head><body><div style='font-family: Times New Roman; font-size: 12pt; color: #000000'>I am <span>wanting to use the Internal RT user database as well as an External LDAP database for user authentication. I have the LDAP side of things working properly. I also have the ability to create users using the RT WebUI. However, there is no option for setting a password for the newly created user. I am unable to login as the newly created users with a 'blank' password or a password of 'password'. <br><br>Why is there no option in the WebUI when creating a user to enter a password in my setup? I was under the impression that RT would fall back to internal auth if a user was not found in the External LDAP database. My log files do not indicate any such action. <br><br>From RT_Siteconfig.pm:<br>Set($DatabaseType, 'mysql');<br>Set($DatabaseHost, 'localhost');<br>Set($DatabaseRTHost, 'localhost');<br>Set($DatabaseUser, '<username>');<br>...<br>Set($ExternalAuthPriority, ['My_LDAP']);<br>Set($ExternalInfoPriority, ['My_LDAP']);<br>Set($ExternalServiceUsesSSLorTLS, 0);<br>Set($AutoCreate, 1);<br>Set($AutoCreateNonExternalUsers, 1);<br>....<br><br><br><br><span name="x"></span>Kurt Engle<br><br></span><br></div></body></html>