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<p class="MsoNormal"><span style="font-family:"Calibri","sans-serif";color:#1F497D">Pierre:<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Cambria","serif"">my $queues = new RT::Queues(RT::SystemUser);
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Cambria","serif"">is fine but you need to limit
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Cambria","serif"">Just add <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Cambria","serif"">$queues->UnLimit;<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Cambria","serif""><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Cambria","serif"">my $queues = new RT::Queues(RT::SystemUser);<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Cambria","serif"">$queues->UnLimit;<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Cambria","serif"">foreach my $queue ($queues->Next) {<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Cambria","serif""><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Cambria","serif"">} <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Cambria","serif""><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Cambria","serif"">By the way , a comment on your next bit, I am just curious why you build a hash , then you go through it looking for a match??<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Cambria","serif"">Why don’t you do<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Cambria","serif"">foreach my $queue ($queues->Next) {<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Cambria","serif""> my $blah = $queue->FirstCustomFieldValue('MailDomain') ;<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Cambria","serif""> If </span><span style="font-family:"Cambria","serif"">($self->TicketObj->RequestorAddresses =~ /^.*?${$blah}/) {<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Cambria","serif""> $self->TicketObj->SetQueue($queue->id);<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Cambria","serif""> return; <o:p>
</o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Cambria","serif""> }</span><span style="font-family:"Cambria","serif""><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Cambria","serif"">}<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Cambria","serif""><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Cambria","serif"">Roy<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span lang="EN-US" style="font-size:10.0pt;font-family:
"Tahoma","sans-serif"">From:</span></b><span lang="EN-US" style="font-size:10.0pt;
font-family:"Tahoma","sans-serif""> rt-users-bounces@lists.bestpractical.com [mailto:rt-users-bounces@lists.bestpractical.com]
<b>On Behalf Of </b>Pierre Buhas<br>
<b>Sent:</b> 20 January 2011 09:14<br>
<b>To:</b> rt-users@lists.bestpractical.com<br>
<b>Subject:</b> Re: [rt-users] Email Queue Routing<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">This is my loop on the queues which is not working..<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">my $queues = new RT::Queues(RT::SystemUser);<o:p></o:p></p>
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<p class="MsoNormal">foreach my $queue ($queues->Next) {<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">there must be some mistake above. Is the creation of my variable $queues correct ? <o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">I also tried the following: <o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">my $queues = new RT::Queues(RT::SystemUser);<o:p></o:p></p>
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<p class="MsoNormal">while ( my $queue = $queues->Next ) {<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">but it did not work better. So that's why I suspect this is the way I get the list of queues which is not the way it should be..<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">Any idea ?<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">Thanks<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal" style="margin-bottom:12.0pt">Pierre BUHAS<br>
+353 1 217 8422<br>
<br>
Duolog Technologies<br>
<br>
<br>
<o:p></o:p></p>
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<p class="MsoNormal">On 19 January 2011 21:43, Kevin Falcone <<a href="mailto:falcone@bestpractical.com">falcone@bestpractical.com</a>> wrote:<o:p></o:p></p>
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<p class="MsoNormal" style="margin-bottom:12.0pt">On Wed, Jan 19, 2011 at 02:09:38PM +0000, Pierre Buhas wrote:<br>
> my %domain_map = ();<br>
> my $queues = new RT::Queues(RT::SystemUser);<br>
> foreach my $queue ($queues->Next) {<br>
> $domain_map { $queue->FirstCustomFieldValue('MailDomain') } = $queue->Name;<br>
> }<o:p></o:p></p>
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<p class="MsoNormal">That really wants to be a while ( my $queue = $queues->Next ) {<br>
<br>
The new is really old-style but should be fine<br>
<span style="color:#888888"><br>
-kevin</span><o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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