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Dear Kevin,<br><br>Thank you very much. I can now modify the header for the field and also the value.<br><br>In the SearchResultFormat, to list value, we will use __ColumnName__ to list the value.<br><br>May I know if I have a custom field value called "Taken", how do I list the value.<br><br>I have used __Taken__ but nothing shown.<br><br><br>> Date: Tue, 25 Jan 2011 10:19:09 -0500<br>> From: falcone@bestpractical.com<br>> To: rt-users@lists.bestpractical.com<br>> Subject: Re: [rt-users] Self Service Open Tickets Extra Column<br>> <br>> On Tue, Jan 25, 2011 at 12:35:43PM +0800, Adam Tang wrote:<br>> > How do I add 1 column inside http://192.168.1.99/rt/SelfService/ page to display my<br>> > CustomField "Taken" to user? I can't find the html or php file inside rt-3.8.8.<br>> <br>> Read about DefaultSelfServiceSearchResultFormat in RT_Config.pm<br>> <br>> -kevin<br> </body>
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