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</o:shapelayout></xml><![endif]--></head><body lang=SV link=blue vlink=purple><div class=WordSection1><p class=MsoNormal>Hi.<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><span lang=EN-US>I have created some reminders in our RT system, but we get no notification at the time of the reminder. This means that we have to keep watching the Reminders field at “RT at a glance”. Is it possible to configure RT to send out a notification e-mail to the admin-cc when a reminder occurs?<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-US>/Johan</span><span lang=EN-US style='font-size:7.0pt;font-family:"Verdana","sans-serif";mso-fareast-language:SV'><o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US><o:p> </o:p></span></p></div></body></html>