<DIV style="font-family:Arial, sans-serif; font-size:10pt;"><FONT face="Arial, sans-serif" size="2"><DIV>Hello everyone, i have a problem with RT::Authen::<SPAN>ExternalAuth plugin</SPAN></DIV><DIV><FONT face="Arial, sans-serif" size="2"><BR></FONT></DIV><DIV>I get this error:</DIV></FONT><DIV style="font-family: Arial,sans-serif; font-size: 10pt;"><BR></DIV><DIV style="font-family: Arial,sans-serif; font-size: 10pt;"><DIV><B>[error]</B>
 Can't locate RT/Authen/ExternalAuth.pm in @INC (@INC contains: 
/usr/local/lib/rt3/lib /usr/lib/perl5/vendor_perl/5.10.0 
/usr/local/lib/perl5/site_perl/5.10.0/i386-linux-thread-multi 
/usr/local/lib/perl5/site_perl/5.10.0 
/usr/lib/perl5/vendor_perl/5.10.0/i386-linux-thread-multi 
/usr/lib/perl5/vendor_perl /usr/lib/perl5/5.10.0/i386-linux-thread-multi
 /usr/lib/perl5/5.10.0 /usr/lib/perl5/site_perl . /etc/httpd) at 
/usr/lib/perl5/vendor_perl/5.10.0/RT.pm line 627.\nCompilation failed in
 require at (eval 2) line 1.\n</DIV></DIV><DIV><FONT face="Arial, sans-serif" size="2"><B>[error]</B> Can't load Perl file: /usr/sbin/webmux.pl for server example:80, exiting...</FONT></DIV><DIV><FONT face="Arial, sans-serif" size="2"><BR></FONT></DIV><DIV><FONT face="Arial, sans-serif" size="2">I have installed the plugin manually from source.</FONT></DIV><DIV><FONT face="Arial, sans-serif" size="2"><BR></FONT></DIV><DIV><FONT face="Arial, sans-serif" size="2">This is the external authentication config in RT_SiteConfig.pm</FONT></DIV><DIV><FONT face="Arial, sans-serif" size="2"><BR></FONT></DIV><DIV><FONT face="Arial, sans-serif" size="2"><B>Set( @Plugins, qw(RT::Authen::ExternalAuth) );</B></FONT></DIV><DIV><FONT face="Arial, sans-serif" size="2"><B><BR></B></FONT></DIV><DIV><FONT face="Arial, sans-serif" size="2"><B>Set($ExternalAuthPriority,      [   'My_LDAP',</B></FONT></DIV><DIV><FONT face="Arial, sans-serif" size="2"><B>#                                       'My_MySQL',</B></FONT></DIV><DIV><FONT face="Arial, sans-serif" size="2"><B>#                                'My_SSO_Cookie'</B></FONT></DIV><DIV><FONT face="Arial, sans-serif" size="2"><B>                                ]</B></FONT></DIV><DIV><FONT face="Arial, sans-serif" size="2"><B>);</B></FONT></DIV><DIV><FONT face="Arial, sans-serif" size="2"><B><BR></B></FONT></DIV><DIV><FONT face="Arial, sans-serif" size="2"><B>Set($ExternalInfoPriority,  [  'My_LDAP'</B></FONT></DIV><DIV><FONT face="Arial, sans-serif" size="2"><B>                            ]</B></FONT></DIV><DIV><FONT face="Arial, sans-serif" size="2"><B>);</B></FONT></DIV><DIV><FONT face="Arial, sans-serif" size="2"><B><BR></B></FONT></DIV><DIV><FONT face="Arial, sans-serif" size="2"><B>Set($ExternalServiceUsesSSLorTLS,    0);</B></FONT></DIV><DIV><FONT face="Arial, sans-serif" size="2"><B><BR></B></FONT></DIV><DIV><FONT face="Arial, sans-serif" size="2"><B>Set($AutoCreateNonExternalUsers,    0);</B></FONT></DIV><DIV><FONT face="Arial, sans-serif" size="2"><B>Set($ExternalSettings,      {   # AN EXAMPLE DB SERVICE</B></FONT></DIV><DIV><FONT face="Arial, sans-serif" size="2"><B><BR></B></FONT></DIV><DIV><FONT face="Arial, sans-serif" size="2"><B>                                'My_LDAP'       =>  {</B></FONT></DIV><DIV><FONT face="Arial, sans-serif" size="2"><B>                                'type'                      =>  'ldap',</B></FONT></DIV><DIV><FONT face="Arial, sans-serif" size="2"><B><SPAN style="white-space: pre;">                                </SPAN>'server'                    =>  'exampler',</B></FONT></DIV><DIV><DIV><FONT face="Arial, sans-serif" size="2"><B>                                'user'                      =>  'user',</B></FONT></DIV><DIV><FONT face="Arial, sans-serif" size="2"><B>                                'pass'                    =>  'xxxxxx',</B></FONT></DIV><DIV><FONT face="Arial, sans-serif" size="2"><B>                                'base'                      =>  'ou=Users,Groups,dc=example,dc=com,dc=mk',</B></FONT></DIV><DIV><FONT face="Arial, sans-serif" size="2"><B>                                'net_ldap_args'             => [    version =>  3   ],</B></FONT></DIV><DIV><FONT face="Arial, sans-serif" size="2"><B>                                'filter' => '(sAMAccountName=%u)',</B></FONT></DIV><DIV><FONT face="Arial, sans-serif" size="2"><B>                                'd_filter' => '(&(objectCategory=person)(objectClass=user))',</B></FONT></DIV><DIV><FONT face="Arial, sans-serif" size="2"><B>                                'attr_match_list'           => [    'Name',</B></FONT></DIV><DIV><FONT face="Arial, sans-serif" size="2"><B>                                                                    'EmailAddress',</B></FONT></DIV><DIV><FONT face="Arial, sans-serif" size="2"><B>                                                                    'RealName',</B></FONT></DIV><DIV><FONT face="Arial, sans-serif" size="2"><B>#                                                                    'WorkPhone',</B></FONT></DIV><DIV><FONT face="Arial, sans-serif" size="2"><B>#                                                                    'Address2'</B></FONT></DIV><DIV><FONT face="Arial, sans-serif" size="2"><B>                                                                                    ],</B></FONT></DIV><DIV><FONT face="Arial, sans-serif" size="2"><B>                                'attr_map'                  =>  {   'Name' => 'sAMAccountName',</B></FONT></DIV><DIV><FONT face="Arial, sans-serif" size="2"><B>                                'EmailAddress' => 'mail',</B></FONT></DIV><DIV><FONT face="Arial, sans-serif" size="2"><B>                                'RealName' => 'cn',</B></FONT></DIV><DIV><FONT face="Arial, sans-serif" size="2"><B>                                'Organization' => 'physicalDeliveryOfficeName',</B></FONT></DIV><DIV><FONT face="Arial, sans-serif" size="2"><B>                                                                }</B></FONT></DIV><DIV><FONT face="Arial, sans-serif" size="2"><B>                                                    },</B></FONT></DIV><DIV><FONT face="Arial, sans-serif" size="2"><B>                                }</B></FONT></DIV><DIV><FONT face="Arial, sans-serif" size="2"><B>);</B></FONT></DIV><DIV><FONT face="Arial, sans-serif" size="2"><BR></FONT></DIV></DIV><DIV><FONT face="Arial, sans-serif" size="2"><BR></FONT></DIV><DIV><FONT face="Arial, sans-serif" size="2">thanks</FONT></DIV><BR> <BR><HR>---<BR>http://mail.secureroot.com/ - free mailbox for hackers and geeks</DIV>