<html><head><style type='text/css'>p { margin: 0; }</style></head><body><div style='font-family: Times New Roman; font-size: 12pt; color: #000000'>I have created a scrip that successfully notifies owners but now I need to be able to only run this scrip when a specific owner is listed on the ticket. I am guessing that I need a Custom Condition for this scrip. So far I have the following:<br><br>Description: On Correspond notify specific owner<br><span>Condition: User Defined<br>Action: Notify Owner<br>Template: Global template: Admin Correspondence<br>Stage: Transaction Create<br><br>Custom Condition:<br></span>my $trans = $self->TransactionObj;<br>my $ticket = $self->TicketObj;<br>my $ownerid = $ticket->Owner;<br><br>if ($ownerid = 34) {<br> return 1;<br>}<br>else {<br> return 0;<br>}<br><br><br>So far, this scrip does not discriminate based on the ticket owner. <br><br>Thanks for your help<br><span id="23976a64-340f-4bfa-ba63-c7de134c63a6">-- <br>Kurt Engle<br></span></div></body></html>