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<font color="black" face="Verdana,Arial,Helvetica" size="2"><font
color="black" face="Verdana,Arial,Helvetica" size="2"><small>Hi
all,<br>
<br>
i've done some digging since we are having the need to alter /
edit stuff within RT programatically via the built-in CLI.<br>
<br>
However, I find the general documentation sparse and can only
agree with previous questions which have gone unanswered /
unsolved.<br>
<br>
Modifying stuff such as rights for a user should be possible
with CLI, but syntax and method is still unknown (at least to
me) after a close look at things.<br>
<br>
What we (and basically other users) need would be the approach
to add users to specific groups and modify access rights for
those groups (its a pain to clicky clicky on the web-interface
for admins).<br>
<br>
I understand that the CLI is basically a wrapper for the
underlying perl code. I would rather use the CLI to be
database conform / rt conform than devising a way to solve my
problems in an unclean way. <br>
Please update / tell us more about solving things via the CLI.<br>
<br>
Updating the Wiki may be also a good step, but that can also
be done by me, once the general approach / scope is clear.<br>
<br>
<br>
e.g. References:<br>
</small></font></font><font color="black"
face="Verdana,Arial,Helvetica" size="2"><font color="black"
face="Verdana,Arial,Helvetica" size="2"><a
href="http://www.gossamer-threads.com/lists/rt/users/90712?search_string=rights%20cli;#90712">Batch
<b>Rights</b> modification with <b>CLI</b></a> </font></font><font
color="black" face="Verdana,Arial,Helvetica" size="2"><font
color="black" face="Verdana,Arial,Helvetica" size="2"><small>Dec
10, 2009, 6:49 AM<br>
</small></font></font><font color="black"
face="Verdana,Arial,Helvetica" size="2"><font color="black"
face="Verdana,Arial,Helvetica" size="2"><a
href="http://www.gossamer-threads.com/lists/rt/users/84106?search_string=rights%20cli;#84106">Using
<b>CLI</b> to modify group <b>rights</b> on a queue - is it
possible?
</a></font></font><font color="black"
face="Verdana,Arial,Helvetica" size="2"><font color="black"
face="Verdana,Arial,Helvetica" size="2"><small>Mar 20, 2009,
9:44 AM<br>
<br>
<br>
greetings,<br>
l.r.<br>
</small></font></font>
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