<html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:m="http://schemas.microsoft.com/office/2004/12/omml" xmlns="http://www.w3.org/TR/REC-html40"><head><meta http-equiv=Content-Type content="text/html; charset=us-ascii"><meta name=Generator content="Microsoft Word 12 (filtered medium)"><style><!--
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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal>I’m creating a new user custom field in rt 3.8.8 and I’m not seeing in the ui till I manually update table `rt3`.`ObjectCustomFields` with the values(in seeing in the ui I mean on the ticket /ui It does appear on the edit custom fields page under config). This is only occurring on my production db. When I point my dev box at the production db I see the same issue. I have given the user admin access to the db and it is still failing. Nothing is in the rt logs other than debug messages from External auth:<o:p></o:p></p><p class=MsoNormal>[Wed Mar 2 10:13:28 2011] [debug]: Reloading RT::User to work around a bug in RT-3.8.0 and RT-3.8.1 (/opt/rt3/local/plugins/RT-Authen-ExternalAuth/html/Callbacks/ExternalAuth/autohandler/Auth:14)<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>. The rt siteconfig is set to debug and still I’m seeing nothing.<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>--Bernard.<o:p></o:p></p></div></body></html>