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Hi there,<br>
<br>
Has anyone got any other idea about how to solve this?<br>
<br>
Cheers,<br>
Giuseppe<br>
<br>
On 04/03/11 16:51, Giuseppe Sollazzo wrote:
<blockquote cite="mid:4D711874.1040100@sgul.ac.uk" type="cite">Yep,
done that too to no luck.
<br>
<br>
Giuseppe
<br>
<br>
On 04/03/11 16:50, Lander, Scott wrote:
<br>
<blockquote type="cite">Also, If I remember right, changes to
RT_SiteConfig require an Apache restart....
<br>
<br>
<br>
-----Original Message-----
<br>
From: <a class="moz-txt-link-abbreviated" href="mailto:rt-users-bounces@lists.bestpractical.com">rt-users-bounces@lists.bestpractical.com</a>
[<a class="moz-txt-link-freetext" href="mailto:rt-users-bounces@lists.bestpractical.com">mailto:rt-users-bounces@lists.bestpractical.com</a>] On Behalf Of
Kevin Falcone
<br>
Sent: Friday, March 04, 2011 9:50 AM
<br>
To: <a class="moz-txt-link-abbreviated" href="mailto:rt-users@lists.bestpractical.com">rt-users@lists.bestpractical.com</a>
<br>
Subject: Re: [rt-users] Refresh interval on RT 3.8.7
<br>
<br>
On Fri, Mar 04, 2011 at 02:17:13PM +0000, Giuseppe Sollazzo
wrote:
<br>
<blockquote type="cite">Hi all,
<br>
I was looking for a way to set up a global refresh interval
for the
<br>
pages with tickets/searches and I found on the wiki that from
version
<br>
3.8.3 I can setup
<br>
<br>
Set($HomepageRefreshInterval, "300");
<br>
Set($SearchResultsRefreshInterval, "20");
<br>
<br>
in RT_SiteConfig.pm.
<br>
<br>
However, even upon reloading the pages (with a logout) doesn't
change
<br>
the "refresh" component shown in the homepage. We run RT
<br>
3.8.7 so there shouldn't be compatibility issues.
<br>
</blockquote>
At least one of those is spelled wrong, you should consult
RT_Config.pm for spelling and documentation.
<br>
Also, keep in mind that these are available as user preferences
and may be overriding the global setting.
<br>
<br>
-kevin
<br>
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<pre class="moz-signature" cols="72">--
____________________________________
Giuseppe Sollazzo
Senior Systems Analyst
Computing Services
Information Services
St. George's, University Of London
Cranmer Terrace
London SW17 0RE
Email: <a class="moz-txt-link-abbreviated" href="mailto:gsollazz@sgul.ac.uk">gsollazz@sgul.ac.uk</a>
Direct Dial: +44 20 8725 5160
Fax: +44 20 8725 3583
</pre>
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