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<DIV>Sill can not figure this out.</DIV>
<DIV> </DIV>
<DIV>I am logged in as super user and I am unable to remove a group as a member
of another group.</DIV>
<DIV>I am also unable to remove that group as watcher on a queue.</DIV>
<DIV> </DIV>
<DIV>All I get when trying to remove a group as a member of another group:</DIV>
<DIV class=titlebox>
<DIV class=titlebox-title><FONT face="Times New Roman"><SPAN
class=left>Results</SPAN> <SPAN class=right-empty></SPAN></FONT></DIV>
<DIV class="titlebox-content ">
<UL class=action-results>
<LI><FONT face="Times New Roman">Member not deleted</FONT></LI></UL></DIV>
<DIV><FONT face="Times New Roman">When trying to delete the group as a watcher
of the queue:</FONT></DIV>
<DIV>
<DIV class="titlebox-content ">
<UL class=action-results>
<LI>Could not remove that principal as a AdminCc for this queue</LI></UL></DIV>
<DIV>This is causing me grief with the email the members of the 2 queues are
getting. They are ready to skin me alive! I am at the point of
destroying both queues and rebuilding new ones which is a whole other can of
worms with history and everything!</DIV></DIV>
<DIV><FONT face="Times New Roman"></FONT> </DIV>
<DIV><FONT face="Times New Roman">In the logs:</FONT></DIV>
<DIV><FONT face="Times New Roman"></FONT> </DIV>
<DIV>[Fri Mar 11 09:03:40 2011] [warning]: Unable to revoke delegated rights for
principal 14220 (/opt/rt3/bin/../lib/RT/GroupMember_Overlay.pm:342)<BR>[Fri Mar
11 09:03:40 2011] [error]: Failed to delete 18794 as a member of group 1963:
Member not deleted (/opt/rt3/bin/../lib/RT/Queue_Overlay.pm:964)<BR>[Fri Mar 11
09:04:06 2011] [warning]: User not loaded.
(/opt/rt3/bin/../lib/RT/User_Overlay.pm:1573)<BR>[Fri Mar 11 09:04:06 2011]
[warning]: Unable to revoke delegated rights for principal 14220
(/opt/rt3/bin/../lib/RT/GroupMember_Overlay.pm:342)<BR>[Fri Mar 11 09:04:06
2011] [error]: Failed to delete 18794 as a member of group 1963: Member not
deleted (/opt/rt3/bin/../lib/RT/Queue_Overlay.pm:964)<BR>[Fri Mar 11 09:08:39
2011] [warning]: User not loaded.
(/opt/rt3/bin/../lib/RT/User_Overlay.pm:1573)<BR>[Fri Mar 11 09:08:39 2011]
[warning]: Unable to revoke delegated rights for principal 14220
(/opt/rt3/bin/../lib/RT/GroupMember_Overlay.pm:342)<BR>[Fri Mar 11 09:08:39
2011] [error]: Failed to delete 18794 as a member of group 1963: Member not
deleted (/opt/rt3/bin/../lib/RT/Queue_Overlay.pm:964)<BR>[Fri Mar 11 09:09:59
2011] [warning]: User not loaded.
(/opt/rt3/bin/../lib/RT/User_Overlay.pm:1573)<BR>[Fri Mar 11 09:09:59 2011]
[warning]: Unable to revoke delegated rights for principal 30073
(/opt/rt3/bin/../lib/RT/GroupMember_Overlay.pm:342)</DIV></DIV>
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<DIV><FONT size=3 face=Calibri></FONT> </DIV>
<DIV style="BACKGROUND: #f5f5f5">
<DIV style="font-color: black"><B>From:</B> <A title=jmaderios@kpunet.net
href="mailto:jmaderios@kpunet.net">Jason Maderios</A> </DIV>
<DIV><B>Sent:</B> Tuesday, November 09, 2010 10:37 AM</DIV>
<DIV><B>To:</B> <A title=kfcrocker@lbl.gov
href="mailto:kfcrocker@lbl.gov">Kenneth Crocker</A> </DIV>
<DIV><B>Subject:</B> Re: [rt-users] Problem removing group members from
groups.</DIV></DIV></DIV>
<DIV> </DIV></DIV>
<DIV
style="FONT-STYLE: normal; DISPLAY: inline; FONT-FAMILY: 'Calibri'; COLOR: #000000; FONT-SIZE: small; FONT-WEIGHT: normal; TEXT-DECORATION: none">
<DIV><FONT face=Calibri>I am the super user.</FONT></DIV>
<DIV><FONT face=Calibri></FONT> </DIV>
<DIV><FONT face=Calibri>Jason Maderios</FONT></DIV>
<DIV style="FONT: 10pt tahoma">
<DIV> </DIV>
<DIV style="BACKGROUND: #f5f5f5">
<DIV style="font-color: black"><B>From:</B> <A title=kfcrocker@lbl.gov
href="mailto:kfcrocker@lbl.gov">Kenneth Crocker</A> </DIV>
<DIV><B>Sent:</B> Tuesday, November 09, 2010 10:03 AM</DIV>
<DIV><B>To:</B> <A title=rt-users@lists.bestpractical.com
href="mailto:rt-users@lists.bestpractical.com">rt-users@lists.bestpractical.com</A>
</DIV>
<DIV><B>Subject:</B> Re: [rt-users] Problem removing group members from
groups.</DIV></DIV></DIV>
<DIV> </DIV>Jason,<BR><BR>If you are a "SuperUser" (and I assume you are)
you shouldn't be having that problem. If you are signed on with a userId that
does not have certain rights (like ModifyQueueWatchers), you won't be able to
remove those members.<BR><BR>Kenn<BR>LBNL<BR><BR>
<DIV class=gmail_quote>On Tue, Nov 9, 2010 at 10:13 AM, Jason Maderios <SPAN
dir=ltr><<A
href="mailto:jmaderios@kpunet.net">jmaderios@kpunet.net</A>></SPAN>
wrote:<BR>
<BLOCKQUOTE
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class=gmail_quote>
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name="Compose message area">
<DIV><FONT face=Calibri>All,</FONT></DIV>
<DIV><FONT face=Calibri></FONT> </DIV>
<DIV><FONT face=Calibri>I am still having an issue removing a a watcher from a
queue. I can not remove the group as a member of another group or remove
the watcher. I am also getting the error "Unable to revoke delegated
rights for principal" when trying to remove one group out of
another.</FONT></DIV>
<DIV><FONT face=Calibri></FONT> </DIV>
<DIV><FONT face=Calibri>Any help will be appreciated.</FONT></DIV>
<DIV><FONT face=Calibri></FONT> </DIV>
<DIV><FONT face=Calibri>Regards,</FONT></DIV>
<DIV><FONT face=Calibri><BR>Jason Maderios</FONT></DIV>
<DIV><FONT face=Calibri></FONT> </DIV>
<DIV><FONT face=Calibri></FONT> </DIV>
<DIV style="FONT: 10pt tahoma">
<DIV><FONT size=3 face=Calibri></FONT><BR></DIV>
<DIV style="BACKGROUND: rgb(245,245,245)">
<DIV><B>From:</B> <A
title="mailto:jmaderios@kpunet.net
CTRL + Click to follow link"
href="mailto:jmaderios@kpunet.net" target=_blank>Jason Maderios</A> </DIV>
<DIV><B>Sent:</B> Friday, October 29, 2010 10:24 AM</DIV>
<DIV><B>To:</B> <A title=rt-users@lists.bestpractical.com
href="mailto:rt-users@lists.bestpractical.com"
target=_blank>rt-users@lists.bestpractical.com</A> </DIV>
<DIV><B>Subject:</B> [rt-users] Problem removing group members from
groups.</DIV></DIV></DIV>
<DIV>
<DIV></DIV>
<DIV class=h5>
<DIV> </DIV>
<DIV><FONT face=Calibri>All,</FONT></DIV>
<DIV><FONT face=Calibri></FONT> </DIV>
<DIV><FONT face=Calibri>I am getting the following error: [Fri Oct 29 19:14:21
2010] [warning]: Unable to revoke delegated rights for principal 30073
(/opt/rt3/bin/../lib/RT/GroupMember_Overlay.pm:342)</FONT></DIV>
<DIV><FONT face=Calibri></FONT> </DIV>
<DIV><FONT face=Calibri>When trying to remove a group as a member from another
group.</FONT></DIV>
<DIV><FONT face=Calibri></FONT> </DIV>
<DIV><FONT face=Calibri>The goal of this is to remove the group from
admincc.</FONT></DIV>
<DIV><FONT face=Calibri></FONT> </DIV>
<DIV><FONT face=Calibri>In RT/Admin/Edit the Group MTA</FONT></DIV>
<DIV><FONT face=Calibri></FONT> </DIV>
<DIV><FONT face=Calibri>I am unable to remove a Group that is a member of this
group.</FONT></DIV>
<DIV><FONT face=Calibri></FONT> </DIV>
<DIV><FONT face=Calibri>The GUI error is "Member not deleted"</FONT></DIV>
<DIV><FONT face=Calibri>The error log error is listed above.</FONT></DIV>
<DIV><FONT face=Calibri></FONT> </DIV>
<DIV><FONT face=Calibri>I have checked all group and queue permissions and
they are all set to "No Value"</FONT></DIV>
<DIV><FONT face=Calibri></FONT> </DIV>
<DIV><FONT face=Calibri>There are no visible relation ships between the 2
queues.</FONT></DIV>
<DIV><FONT face=Calibri></FONT> </DIV>
<DIV><FONT face=Calibri></FONT> </DIV>
<DIV><FONT face=Calibri>Any thoughts?</FONT></DIV>
<DIV><FONT face=Calibri></FONT> </DIV>
<DIV><FONT face=Calibri>Jason Maderios</FONT></DIV>
<DIV><FONT face=Calibri></FONT> </DIV>
<DIV><FONT face=Calibri></FONT> </DIV></DIV></DIV></DIV></BLOCKQUOTE></DIV>
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