Enable stack traces and show us error with trace.<div><br></div><div>Have upgraded DB further after applying schema changes?<br><br><div class="gmail_quote">On Wed, Mar 16, 2011 at 3:24 PM, Luciano Silva <span dir="ltr"><<a href="mailto:luciano@cpd.ufrgs.br">luciano@cpd.ufrgs.br</a>></span> wrote:<br>
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Gerard,<br>
<br>
I followed all your instructions. <br>
<br>
The messagems from rt_log:<br>
<br>
192.168.x.x - - [16/Mar/2011:09:09:07 -0300] "GET /index.html HTTP/1.1" 200 6443<br>
192.168.x.x - - [16/Mar/2011:09:09:10 -0300] "GET /Search/Results.html?Query=Queue%20%3D%20%27CATALOGO%27%20AND%20() HTTP/1.1" 200 3584<br>
192.168.x.x - - [16/Mar/2011:09:09:16 -0300] "GET /Search/Results.html?Query=Queue%20%3D%20%27DRS-Restrita%27%20AND%20() HTTP/1.1" 200 4374<br>
192.168.x.x - - [16/Mar/2011:09:09:24 -0300] "GET /index.html HTTP/1.1" 200 6443<br>
<br>
<br>
The problem stills the same.<br><font color="#888888">
<br>
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Luciano Silva
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-----Original Message-----<br>
<b>From</b>: Gerard FENELON <<a href="mailto:Gerard%20FENELON%20%3cgerard@eve-team.com%3e" target="_blank">gerard@eve-team.com</a>><br>
<b>To</b>: <a href="mailto:rt-users@lists.bestpractical.com" target="_blank">rt-users@lists.bestpractical.com</a><br>
<b>Subject</b>: Re: [rt-users] [Fwd: Message error /Upgrade from 3.6.1 to 3.8.8]<br>
<b>Date</b>: Wed, 16 Mar 2011 11:16:51 +0100<br>
<br>
<tt>I seem to remember having had this message.</tt><br>
<tt>From memory, it was solved either by </tt><br>
<tt>1) restarting apache, </tt><br>
<tt>2) clearing the mason cache, </tt><br>
<tt>3) or updating a local version of ./share/html/Search/Build.html </tt><br>
<tt> (you will need to find the equivalent for QuickSearch)</tt><br>
<br>
<tt>I make no warranties on the accuracy of my memory ;-)</tt><br>
<br>
<tt>Otherwise, you might have more messages in var/log/rt.log</tt><br>
<br>
<tt>Gerard</tt><br>
<br>
<br>
<br>
On 2011-03-15 19:34, Luciano Silva wrote: <br>
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Please, <br>
Do you have any idea how solve this problem? <br>
Tks<br>
<br>
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Luciano Silva
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-------- Forwarded Message --------<br>
<b>From</b>: Luciano Silva <<a href="mailto:Luciano%20Silva%20%3cluciano@cpd.ufrgs.br%3e" target="_blank">luciano@cpd.ufrgs.br</a>><br>
<b>Reply-to</b>: <a href="mailto:luciano@cpd.ufrgs.br" target="_blank">luciano@cpd.ufrgs.br</a><br>
<b>To</b>: RT Users <<a href="mailto:RT%20Users%20%3crt-users@lists.bestpractical.com%3e" target="_blank">rt-users@lists.bestpractical.com</a>><br>
<b>Subject</b>: [rt-users] Message error /Upgrade from 3.6.1 to 3.8.8<br>
<b>Date</b>: Fri, 11 Feb 2011 13:23:39 -0200<br>
<br>
Hello,<br>
<br>
I made an upgrade from 3.6.1 to 3.8.8. I'm Using a Ubuntu Server 10.04.<br>
Everything was ok, applied upgrades from UPGRADING, UPGRAND.mysql and README. On interface, I got this error, when click on Queue/Quick Search:<br>
<br>
<b>"Can't use string ("AND") as a HASH ref while "strict refs" in use at /usr/local/rt/bin/../lib/RT/Interface/Web/QueryBuilder/Tree.pm line 114."</b><br>
<br>
I googled and searched an answer, but I didn't find anything about this error. <br>
Please, can you tel-me how fix this error?<br>
Tks<br>
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Luciano Silva
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</blockquote></div><br><br clear="all"><br>-- <br>Best regards, Ruslan.<br>
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