<br><font size=2 face="sans-serif">i'm dealing with missing @INC by adding
a line such this one at the begining of the RT_SiteConfig.pm file :</font>
<br>
<br><font size=2 face="sans-serif">use lib '/opt/rt3/local/plugins/xxxyourplguin/lib';</font>
<br>
<br><font size=2 face="sans-serif">and there it goes, RT si starting ok</font>
<br>
<br><font size=2 face="sans-serif">Raphaël</font>
<br><font size=2 face="sans-serif"><br>
------------------------------</font>
<br>
<br><font size=2 face="sans-serif">Message: 8</font>
<br><font size=2 face="sans-serif">Date: Wed, 6 Apr 2011 06:05:40 +0000
(UTC)</font>
<br><font size=2 face="sans-serif">From: Asanka <asanka_gunasekera@yahoo.co.uk></font>
<br><font size=2 face="sans-serif">To: rt-users@lists.fsck.com</font>
<br><font size=2 face="sans-serif">Subject: Re: [rt-users] installation
of RT-Extension-SLA-0.03</font>
<br><font size=2 face="sans-serif">Message-ID: <loom.20110406T080133-835@post.gmane.org></font>
<br><font size=2 face="sans-serif">Content-Type: text/plain; charset=us-ascii</font>
<br>
<br><font size=2 face="sans-serif">Kevin Falcone <falcone <at>
bestpractical.com> writes:</font>
<br>
<br><font size=2 face="sans-serif">> </font>
<br><font size=2 face="sans-serif">> On Wed, Jan 12, 2011 at 09:35:41PM
-0600, Gary Bristol wrote:</font>
<br><font size=2 face="sans-serif">> > I am having problems
with getting RT to start again aftter installing The</font>
<br><font size=2 face="sans-serif">SLA 0.03 extension.</font>
<br><font size=2 face="sans-serif">> > </font>
<br><font size=2 face="sans-serif">> > I get the following
error in the Web Logs.</font>
<br><font size=2 face="sans-serif">> </font>
<br><font size=2 face="sans-serif">> You don't appear to have added
RT::Extension::SLA to your @Plugins</font>
<br><font size=2 face="sans-serif">> line with all the other extensions
you have installed</font>
<br><font size=2 face="sans-serif">> </font>
<br><font size=2 face="sans-serif">> -kevin</font>
<br><font size=2 face="sans-serif">> </font>
<br><font size=2 face="sans-serif">> > [error] Require
of RT::Condition::SLA_RequireDefault failed.\nCan't locate</font>
<br><font size=2 face="sans-serif">> > RT/Condition/SLA_RequireDefault.pm
in @INC (@INC contains:</font>
<br><font size=2 face="sans-serif">/usr/local/lib/rt3/lib</font>
<br><font size=2 face="sans-serif">> > /usr/local/lib/rt3/plugins/RT-FM/lib
/usr/local/lib/rt3/plugins/RT-IR/lib</font>
<br><font size=2 face="sans-serif">> > /usr/local/lib/rt3/plugins/RT-Extension-JSGantt/lib
/usr/share/perl5</font>
<br><font size=2 face="sans-serif">/usr/local/lib64/perl5</font>
<br><font size=2 face="sans-serif">> > /usr/local/share/perl5
/usr/lib64/perl5</font>
<br><font size=2 face="sans-serif">> > /usr/local/lib64/perl5/site_perl/5.10.0/x86_64-linux-thread-multi</font>
<br><font size=2 face="sans-serif">> > /usr/local/lib/perl5/site_perl/5.10.0</font>
<br><font size=2 face="sans-serif">> > /usr/lib64/perl5/vendor_perl/5.10.0/x86_64-linux-thread-multi</font>
<br><font size=2 face="sans-serif">/usr/lib/perl5/vendor_perl</font>
<br><font size=2 face="sans-serif">> > /usr/lib/perl5/site_perl
. /etc/httpd) at (eval 2651) line</font>
<br><font size=2 face="sans-serif">2.\n\nCompilation failed in require</font>
<br><font size=2 face="sans-serif">> > at (eval 2) line
1.\n</font>
<br><font size=2 face="sans-serif">> > </font>
<br><font size=2 face="sans-serif">> > I can't seem
to find where the path to the SLA_RequireDefault.pm needs to</font>
<br><font size=2 face="sans-serif">be added so that RT</font>
<br><font size=2 face="sans-serif">> > will start.</font>
<br><font size=2 face="sans-serif">> > </font>
<br><font size=2 face="sans-serif">> > Base OS is Fedora
Core 14, web server Build</font>
<br><font size=2 face="sans-serif">> > RT 3.8.8 installed
via YUM</font>
<br><font size=2 face="sans-serif">> > Mysqld installed
via YUM</font>
<br><font size=2 face="sans-serif">> > RTFM 2.4.2 installed</font>
<br><font size=2 face="sans-serif">> > RT-IR 2.4.2 installed</font>
<br><font size=2 face="sans-serif">> > RT-Authen-ExternalAuth-0.08
installed</font>
<br><font size=2 face="sans-serif">> > RT-Action-NotifyGroup-0.02
installed</font>
<br><font size=2 face="sans-serif">> > bestpractical-rt-extension-jsgantt0d1cacc1
installed</font>
<br><font size=2 face="sans-serif">> > </font>
<br><font size=2 face="sans-serif">> > Gary L. Bristol</font>
<br><font size=2 face="sans-serif">> > CISSP, CRISC,
RHCE</font>
<br><font size=2 face="sans-serif">> > 405-623-9503</font>
<br><font size=2 face="sans-serif">> </font>
<br>
<br><font size=2 face="sans-serif">Hi Kevin, I am having the same issue
and struggling for the past few days</font>
<br><font size=2 face="sans-serif">without any luck, appreciate if you
can point me in the right direction</font>
<br>
<br><font size=2 face="sans-serif">Thanks and Best Regards</font><PRE>#
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